TROUBLESHOOTING GUIDE
1. If the information listed in the troubleshooting guide can’t solve your problem, please email
us for help.
2. Failure to keep this unit clean from mineral deposits may affect operation of this unit.
3. Customer failure to follow these instructions may void the warranty.
Problem Possible Cause Solution
Unit not plugged in
No power from power outlet
No water in the water
reservoir
Ensure unit is properly
plugged in
Try another power outlet
LED display won't light up
Ensure the spring is secured
properly to the tank allowing
water to pass through to
the base
Adjust the water floater to a
horizontal position and make
sure it can rise up with water
Water floater stuck
Waterless indicator is
constantly on
Disinfecting Instructions
1. Follow steps 1-2 of the previous section on scale removal.
2. Fill the water tank half full. Add in ½ tsp of bleach. Place the tank cap back on. Swish the
solution around in tank. Place the tank on the base. The bleach solution will enter and
disinfect the water reservoir as well as the other components. Set still for 15-20 minutes.
3. Follow steps 4-6 of the previous section on scale removal to complete disinfecting the
humidifier.
End-Of-Season Care and Storage
1. Follow the cleaning instructions when the humidifier will not be used for at least one week,
or at the end of the season. Remove any accessories used with the humidifier and allow the
humidifier and accessories to dry completely before storing.
2. DO NOT store with water inside the base, water reservoir, or tank.
3. Pack the unit safely and store in a cool, dry location.
Clean the Dustproof Sponge
Clean the dustproof sponge (at the bottom of base) with water or detergent once a month. Put it
back in place after cleaning.
16
15
Dustproof Sponge
LED display is on, no mist or
little mist is produced
Not enough water inside the
tank
Refill and reinstall the water
tank
Adjust to maximum mist
Check if current humidity is
higher than preset humidity,
reset humidity to a higher
level
Remove the tank, empty
the base & replace the
filled tank on the empty
base
Feel if air comes out from
the the nozzle, if yes, then
clean water scale on the
atomizer as instructed
Mist level is set too low
Preset humidity is set too low
The base might be overfilled
Mineral buildup on atomizer
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