8-2
TROUBLESHOOTING GUIDE
Model SB25
Troubleshooting Guide
8
Rinse Station Troubleshooting
Table 8-2
13. Recipe key #4 - slow blink (low bus
voltage).
a. Low voltage supplied to machine. a. Contact a Taylor service technician.
14. Recipe key #1, 2, 3, or 4 - fast blink
(communication fault).
a. No communication between keypad
and dispense board.
a. Contact a Taylor service technician.
15. Machine runs but does not shave
ice.
a. Ice hopper is empty. a. Refill the hopper.
b. Shaver blade guard has not been
removed.
b. Call authorized service technician to
remove the guard.
c. Shaver blade is damaged. c. Contact a Taylor service technician.
16. Shaved ice has inconsistent texture. a. Shaver blade is worn. a. Contact a Taylor service technician.
17. Machine runs but does not blend
ice.
a. Wrong volume or product was added. a. Remeasure and pour product.
b. Wrong volume of ice. b. Check the ice volume. Adjust
calibration as needed.
c. Wrong volume of water. c. Check the water volume. Adjust
calibration as needed.
d. Wrong volume of cane (115V 60 Hz
machine only).
d. Check the cane volume. Adjust
calibration as needed.
18. Blender pitcher is damaged. a. Abuse or excessive wear. a. Replace the blender pitcher.
PROBLEM PROBABLE CAUSE REMEDY
19. Machine will not rinse. a. The power switch is in the OFF
position.
a. Place the power switch in the ON
position.
b. The power plug is not inserted into
the power jack.
b. Check the connection at the rear of
the machine.
c. The DC converter is not plugged into
the wall jack.
c. Check the connection at the rear of
the machine.
20. Blender pitcher is not being rinsed
completely.
a. The water line at the back of the
machine is not connected.
a. Connect the water line.
b. The water line is kinked. b. Straighten the water line.
c. Cold water is being used for rinsing. c. Use warm water to aid in the rinsing
process.
d. Rinse cycle is not long enough. d. Call an authorized service technician.
e. Low water pressure in the store. e. Call an authorized service technician.
21. Water is leaking from the machine. a. Poor fitting/hose connection. a. Check all visible fittings and ensure
all hoses are fitted into the fittings
properly.
b. Cracked hose b. Call an authorized service technician.
c. Broken fitting. c. Call an authorized service technician.
22. Machine is not draining. a. Drain line is kinked. a. Straighten the drain line.
b. Drain line is clogged. b. Clear the drain line.
PROBLEM PROBABLE CAUSE REMEDY