TC-Helicon GO XLR Mini - Troubleshooting; Connection Diagram

Troubleshooting Connection Diagram
Studio Vocal Mic
External Audio Device
(if applicable)
Gaming Headset with Mic
Dedicated Streaming
Computer (if applicable)
Gaming/Streaming
Computer
Gaming Console
ComputerBlue Yeti Microphone
Power via
USB (no audio)
Audio out to GO XLR
via headphone output
Blue Yeti Mic Recommended Connection
Problem Possible Solution
Excessive hum and noise • • Check to make sure all outlets are properly grounded.
• • Make sure audio cables are away from power adapters and power supplies
• • If necessary, purchase a “ground loop isolater” device (available from Amazon and other retailers).
I can’t hear my mic • • Ensure that you’ve gone through the Mic Setup steps, including picking “Condenser (24 V)” if your
mic requires “phantom power”.
• • Check to see that your mic mute button hasn’t been activated.
• • Connect EITHER an XLR OR a 3.5 mm mic. The XLR jack is automatically disabled when you connect
a 3.5 mm mic.
The App won’t connect to
my device
• • Close the GO XLR App by clicking on the “X” in the upper right corner.
• • Select “Exit” from the “Close App” pop-up window.
• • Unplug GO XLR MINI.
• • Plug GO XLR MINI back in.
• • Restart the GO XLR App.
5Quick Start Guide4 GO XLR MINI