9
General Information
• Check out the TCL website at www.tcl.com for tutorials
and answers to frequently asked questions, and to
download the User Manual.
• To get support for your phone, visit the TCL website
(www.tcl.com), or dial the number listed below:
Canada- 1-855-224-4228
United States- 1-855-224-4228
• Your device is unlocked and can work on different GSM
carriers. It is designed to support T-Mobile and AT&T on
VoLTE service. All other carrier services may be limited.
Please contact your carrier for support.
• Update your phone's software
Go to Settings > System > System updates to check
software updates.
• Back up your personal data
Go to Settings > System > Backup > Back up to
Google Drive and turn it on.
• Reset your phone
Go to Settings > System > Reset > Factory data reset >
RESET PHONE > ERASE EVERYTHING.
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