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Invalid SIM card

• Make sure that the SIM card has been correctly inserted.

• Make sure that the chip on your SIM card is not damaged.

• Make sure that the service of your SIM card is available.

My phone can't make outgoing calls

• Make sure that you have dialled a valid number and have touched

• For international calls, check the country and area codes.

• Make sure that your phone is connected to a network, and the

network is not overloaded or unavailable.

• Check your subscription status with your operator (credit, SIM

card valid, etc.).

• Make sure that you have not barred outgoing calls.

• Make sure that your phone is not in aeroplane mode.

My phone can't receive incoming calls

• Make sure that your phone is switched on and connected to a

network (check for overloaded or unavailable network).

• Check your subscription status with your operator (credit, SIM

card valid, etc.).

• Make sure that you have not forwarded incoming calls.

• Make sure that you have not barred certain calls.

• Make sure that your phone is not in aeroplane mode.

The caller’s name/number doesn't appear when a call is

received

• Check that you have subscribed to this service with your operator.

• Your caller may have concealed his name or number.

I can't find my contacts

• Make sure that your SIM card is not broken.

Questions and Answers:

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TCL 10L Specifications

General

Color name	Mariana Blue
Form factor	Bar
Product color	Blue
Panel type	LCD
Screen shape	Flat
Pixel density	395 ppi
Display diagonal	6.73 \
Display resolution	1080 x 2340 pixels
Native aspect ratio	19.5:9
High Dynamic Range (HDR) supported	Yes
Processor cores	4
Processor model	665
Processor family	Qualcomm Snapdragon
Processor frequency	2 GHz
Coprocessor frequency	1.8 GHz
User memory	44 GB
RAM capacity	6 GB
Compatible memory cards	MicroSD (TransFlash)
Maximum memory card size	256 GB
Internal storage capacity	64 GB
Flash type	LED
Digital zoom	10 x
Rear camera type	Quad camera
Front camera type	Single camera
Maximum frame rate	240 fps
Rear camera pixel size	0.8 µm
Front camera pixel size	1 µm
Rear camera aperture number	1.8
Third rear camera pixel size	1.65 µm
Second rear camera pixel size	1.12 µm
Video capture resolution (max)	1920 x 1080 pixels
Rear camera resolution (numeric)	48 MP
Front camera resolution (numeric)	16 MP
Third rear camera aperture number	2.4
Second rear camera aperture number	2.2
Rear camera field of view (FOV) angle	79 °
Front camera field of view (FOV) angle	76.3 °
Third rear camera resolution (numeric)	2 MP
Second rear camera resolution (numeric)	8 MP
Second rear camera field of view (FOV) angle	118 °
4G standard	LTE
3G standards	HSPA, UMTS
SIM card type	NanoSIM
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Bluetooth version	5.0
SIM card capability	Dual SIM
Mobile network generation	4G
Subscription type	No subscription
USB version	2.0
USB connector type	USB Type-C
Headphone connectivity	3.5 mm
Video call	-
Platform	Android
Virtual assistant	Google Assistant
App distribution platform	Google Play
Operating system installed	Android 10.0
Talk time (3G)	34 h
Battery capacity	4000 mAh
Standby time (3G)	599 h
Continuous audio playback time	99.5 h
Continuous video playback time	16.04 h