21
Other Information
You can’t select a certain channel.
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 3UHVVWKHTV button and then try to change channels.
The stereo reception is noisy.
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A black box appears on the screen.
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You are having problems with the HDMI Connection.
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     occur, turn off your component and reconnect it. Reset the power by unplugging the power cord and 
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 ,I\RXDUHWXQHGWRWKHHDMI 1, or other HDMI INPUT and you’re receiving Unusable Signal message 
     screen, press the INFO button on the remote. If Acquiring Channel appears in the Channel Banner, the 
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     assistance.
 ,I\RXWXQHWRWKHHDMI 1, or other HDMI INPUT and you see snow, the video goes in and out, or the 
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     a menu 
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The remote control doesn’t work.
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     there is a clear path.
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The Universal Remote control doesn’t work.
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satellite box remotes, cable box remotes, and generic universal remotes, etc.). Over time, newer universal 
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You are experiencing problems with V-Chip/Parental Controls.
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select
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under “How To Get Service.”