Why I am unable to add a contact to my TCL Telephone contacts?
If you are unable to add a contact to your TCL Telephone contacts, it may be because your SIM card contacts are full. Try deleting some files or saving the files in the phone contacts.
Why can't I find my contacts on my TCL Telephone?
If you can't find your contacts on your TCL Telephone, make sure your SIM card is not broken and is inserted properly. Try importing all contacts stored on the SIM card to your phone.
How to fix TCL Telephone that can't be switched on or is frozen?
If your TCL Telephone can't be switched on or is frozen, check the battery contacts and try removing and reinstalling the battery.
Why I am unable to receive incoming calls on my TCL Telephone?
If you are unable to receive incoming calls on your TCL Telephone, ensure that your phone is switched on and connected to a network, also check the network is not overloaded or unavailable. Check your subscription status with your operator (credit, SIM card valid, etc.). Make sure you have not forwarded incoming calls or barred certain calls, and confirm that your phone is not in flight mode.
How to fix TCL Telephone when it can't charge properly?
If your TCL Telephone isn't charging properly, ensure you're using a TCL battery and the charger included in the box. Verify that the battery is correctly inserted before plugging in the charger. If the battery is completely discharged, it may take about 20 minutes for the charging indicator to appear on the screen. Confirm that charging is occurring under normal temperature conditions (0°C to +40°C). When abroad, check that the voltage input is compatible.
What to do if my TCL Telephone is unable to make outgoing calls?
If your TCL Telephone is unable to make outgoing calls, verify that you've dialed a valid number and pressed the call key. For international calls, check the country and area codes. Also, check your subscription status with your operator, ensuring your credit and SIM card are valid. Make sure you haven't barred outgoing calls and that your phone isn't in flight mode.
General| Display diagonal | 2.8 \ |
|---|---|
| Display resolution | 240 x 320 pixels |
| Form factor | Bar |
| Personal info management (PIM) | - |
| SIM card type | MicroSIM |
| SIM card capability | Dual SIM |
| 2G bands (primary SIM) | 850, 900, 1800, 1900 MHz |
| Mobile network generation | 2G |
| Type | Senior phone |
| Color name | Dark Night Grey |
| Product color | Gray |
| Built-in flashlight | Yes |
| Subscription type | No subscription |
| RAM capacity | 4 MB |
| ROM capacity | 16 MB |
| Compatible memory cards | MicroSD (TransFlash) |
| Maximum memory card size | 32 GB |
| Bluetooth version | 2.1 |
| Bluetooth profiles | A2DP |
| USB connector type | USB Type-C |
| Headphone connectivity | 3.5 mm |
| Talk time (2G) | 7.6 h |
| Battery capacity | 1030 mAh |
| Standby time (2G) | 240 h |
| Battery recharge time | 3 h |
| Video capturing speed | 30 fps |
| Video capture resolution (max) | 176 x 144 pixels |
| Chipset | MTK 6261A |
Weight and Dimensions| Depth | 13.65 mm |
|---|---|
| Width | 57.5 mm |
| Height | 137.38 mm |
| Weight | 75 g |
Identifies and explains the function of the phone's physical buttons and ports.
Guides users through initial setup, including battery and SIM card installation.
Step-by-step guide on how to dial numbers and initiate calls.
Instructions on how to accept or reject incoming phone calls.
How to view and access your saved phone contacts.
Detailed steps for saving new contact information.
Guide on how to modify existing contact details.
Process for removing contacts from the phone.
Steps to compose and send text messages on the phone.
Resets phone settings to default values, erasing user data.
Steps to resolve issues where the phone is unresponsive or frozen.
Troubleshooting steps for when the phone does not respond.
Diagnosing and fixing issues where the phone shuts down unexpectedly.
Solutions for problems related to the phone's charging functionality.
Troubleshooting network connectivity issues and 'No Service' errors.
Steps to resolve issues with internet access and data connectivity.
Guidance on troubleshooting problems related to SIM card recognition.
Solutions for issues preventing the user from making outgoing calls.
Steps to fix problems with receiving incoming calls.
Guidance on obtaining the PUK code to unlock a locked SIM card.
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