What to do if my TCL Vacuum Cleaner laser sensor is blocked?
If the laser sensor of your TCL Vacuum Cleaner is blocked, clear the blockage. Be aware that reflective environments, such as metal mirrors, can also affect the normal operation. If this occurs, move the machine to a new position and restart it.
What to do if my TCL Vacuum Cleaner rolling brush is stuck?
If the rolling brush of your TCL Vacuum Cleaner gets stuck, remove and clean the rolling brush, the connection part, the brush cover, and the dust suction port.
Why TCL Vacuum Cleaner says the dust bag is not installed?
If your TCL Vacuum Cleaner indicates that the dust bag is not installed, please install the dust bag correctly before starting dust collection.
What to do if my TCL Vacuum Cleaner is trapped?
If your TCL Vacuum Cleaner gets trapped, clear the obstacles around it.
What to do if my TCL Vacuum Cleaner cliff sensor is blocked?
If the cliff sensor on your TCL Vacuum Cleaner is blocked, wipe it with a soft, dry cloth.
What to do if my TCL Vacuum Cleaner wheels are stuck?
If the wheels of your TCL Vacuum Cleaner are stuck, check whether they are stuck with foreign objects. Alternatively, move the machine to a new position and restart it.
What to do if my TCL Vacuum Cleaner side brush is stuck?
If the side brush of your TCL Vacuum Cleaner is stuck, it may be entangled with foreign objects. Please clean it and restart the machine.
What to do if my TCL Vacuum Cleaner is tilted?
If your TCL Vacuum Cleaner is tilted at the time of startup, place the machine on a level floor and restart it.
What to do if my TCL Vacuum Cleaner bumper is stuck?
If the bumper on your TCL Vacuum Cleaner is stuck, tap it repeatedly to remove any foreign objects. If there are no foreign objects, move the machine to a new position and restart it.
Why TCL Vacuum Cleaner dust collection is suspended?
Dust collection is suspended because the dust bag has been taken out. Please reinstall the dust bag in your TCL Vacuum Cleaner.
General| Wi-Fi | Yes |
|---|---|
| Noise level | 65 dB |
| Wet mopping | No |
| Navigation type | Laser Distance Sensor (LDS) |
| Integrated sensors | Drop sensor, Non-contact distance sensor |
| Water tank capacity | - L |
| Dust capacity (base) | 4 L |
| Programming function | - |
| Dust capacity (total) | 0.5 L |
| Base station functions | Charging, Purification |
| Vacuum cleaner programs | Area, Auto, Edge, Random room, Repeat, Spot, Turbo |
| Threshold climbing (max) | 20 mm |
| Air filtration stages quantity | 4 |
| Cord length | - m |
| Charging time | - h |
| Battery voltage | - V |
| AC input voltage | 220 - 240 V |
| Battery capacity | 5000 mAh |
| AC input frequency | 50 Hz |
| Package depth | 140 mm |
| Package width | 503 mm |
| Package height | 417 mm |
| Package weight | 5400 g |
| Filter | HEPA Filter (Washable) |
| Filter type | HEPA |
| Number of filters | 1 pc(s) |
| Dimensions (LxWxH) | 342 x 342 x 95 mm |
| Maximum input power | - W |
| Accessories included | Side Brush×1, Roller Brush ×1, Filter ×1 |
| Package dimensions (LxWxH) | 140 x 503 x 417 mm |
| Shape | Round |
| Product color | Black |
| Dust container type | Bagless |
| Battery life | 3 h |
Weight and Dimensions| Width | 342 mm |
|---|---|
| Height | 95 mm |
| Weight | 3500 g |
Details the product's intended use, limitations, and environmental conditions for safe operation.
Lists general safety guidelines, warnings about UV-C emitter, and handling precautions.
Provides steps and guidelines for installing and positioning the charging dock correctly.
Details how to install and position the self-emptying dustbin for optimal performance.
Explains the initial startup process and how to charge the robot vacuum for the first time.
Troubleshooting steps for common Wi-Fi connection issues and status indicator meanings.
Instructions on initiating the automatic cleaning mode and understanding path planning.
Steps for emptying, cleaning, and reassembling the dust box and filter assembly.
Procedure for removing, cleaning entangled hair, and reinstalling the rolling brush.
Instructions for replacing the dust bag in the self-emptying dustbin when full.
Troubleshooting steps when the robot vacuum's bumper becomes stuck or obstructed.
Troubleshooting for when the robot vacuum's wheels are stuck with foreign objects.
Troubleshooting steps for when the robot vacuum's side brush is stuck.
Troubleshooting for when the robot vacuum's rolling brush is stuck.
Troubleshooting for when the robot vacuum's wheels are not making contact with the floor.
Troubleshooting for when the robot vacuum is trapped by obstacles or furniture.
Troubleshooting for when the robot vacuum is not placed on a level floor.
Troubleshooting for when the robot vacuum's along-the-wall sensor is blocked.
Troubleshooting for when the robot vacuum's cliff sensor is blocked.
Troubleshooting for when the robot vacuum's laser sensor is blocked.
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