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Upgrade and Troubleshooting
Software Upgrade
Your TV is capable of finding and updating the firmware automatically via the broadcast signal or via
Internet.
Software upgrade search via user interface
On the main menu select System>Settings and then More. Navigate to Software upgrade and
press the OK button. In Upgrade options menu select Scan for upgrade and press OK button to
check for a new software upgrade.
If a new upgrade is found, it starts to download the upgrade. After the download is completed confirm
the question asking about rebooting the TV by pressing the OK to continue with the reboot operation.
3 AM search and upgrade mode
Your TV will search for new upgrades at 3:00 o’clock if Automatic scanning option in the Upgrade
options menu is set to Enabled and if the TV is connected to an aerial signal or to Internet. If a new
software is found and downloaded successfully, it will be installed at the next power on.
Note: Do not unplug the power cord while led is blinking during the reboot process. If the TV fails to come on
after the upgrade, unplug, wait for two minutes then plug it back in.
Troubleshooting & Tips
Tv will not turn on
• Make sure the power cord is plugged in securely to wall outlet. Check if batteries are
exhausted. Press the Power button on the TV.
Poor picture
• Check if you have selected the correct TV system.
• Low signal level can cause picture distortion. Please check antenna access.
• Check if you have entered the correct channel frequency if you have done manual tuning.
• The picture quality may degrade when two devices are connected to the TV at the same time.
In such a case, disconnect one of the devices.
No picture
• This means your TV is not receiving any transmission. Make sure the correct source has
been selected.
• Is the antenna connected properly?
• Is the antenna cable damaged?
• Are suitable plugs used to connect the antenna?
No sound
• Check if the TV is muted. Press the Mute button or increase the volume to check.
• Sound may be coming from only one speaker. Check the balance settings from Sound menu.
Remote control - no operation
• The batteries may be exhausted. Replace the batteries.
Input sources - can not be selected
• If you cannot select an input source, it is possible that no device is connected. If not;
• Check the AV cables and connections if you are trying to switch to the input source dedicated
to the connected device.
Recording unavailable
• To record a programme, you should first connect a USB disk to your TV while the TV is
switched off. You should then switch on the TV to enable recording feature. If you cannot
record, try switching off the TV and then re-inserting the USB device.
USB is too slow
• If a “USB disk writing speed too slow to record” message is displayed on the screen while
starting a recording, try restarting the recording. If you still get the same error, it is possible
that your USB disk does not meet the speed requirements. Try connecting another USB disk.
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