15
TROUBLESHOOTING
iPod OPERATION
No sound when playing music:
Check if the iPod is paused. If so, press the
button to start
play.
No picture on the Media Player screen when playing
movies or viewing photos (sound is OK and video
displays on the iPod):
The iPod video output may not be switched on. You can
switch on the iPod video output by navigating to ‘Settings’
under the iPod ‘Video’ or ‘Photo’ menus.
Movie les stored on an iPod are not playing:
The movie les may not be compatible with your iPod. Check
that the movie plays on your iPod before docking it to the
Media Player.
A photo is displayed on the iPod screen, but not on the
Media Player screen:
Press the OK button to switch the iPod photo display to your
Media Player.
Photos and movies are displayed on the iPod screen,
but not on the Media Player screen:
Your iPod may be a model that does not support Video Out.
Check the specication of your iPod.
FLASH CARD/DRIVE OPERATION
Unable to play music les (or music les not visible
when browsing media)
The format of the les may not be compatible with the
player. Try re-saving your music les in a dierent format
(MP3 recommended).
Unable to view photos
Not all JPEG les are compatible. If JPEG les will not play, try
viewing them with a computer. If you can view them with a
computer, try re-saving them.
Photo viewing is slow
The photo resolution may be too high. Try re-saving the
images with lower resolution..
Unable to view Movies
Not all MPEG4 (*.avi) les are compatible. If les will not
play, try playing them with a computer. If you can play them
with a computer, try re-saving them in a dierent format.
Flash card is incompatible
If the card is an MS Duo, MSDuo Pro, MS M2 or MS PRO-HG
Flash Card, a Memory Stick Duo replacement Adaptor or
Memory Stick Micro Adaptor (not supplied) will be required.
GENERAL
Blank display screen
The AV output may be switched on (this will route the display
to a TV). If there is no TV connected, switch the power o,
then back on again to re-enable the display.
No picture on a TV connected to the AV out jacks
The AV output may not be switched on. Open the Setup
menu and switch on the AV output.
NOTE:- The AV output is automatically switched o and the
front panel display activated when you turn o the power.
The AV output must therefore be switched on each time it
is required.
Unstable or black and white picture on a TV connected
to the AV out jacks
The TV System may be set incorrectly. Open the Setup menu
and check the settings for the TV System.
NOTE:- in Europe, TV Setting should be ‘PAL’.
No remote control response
The battery may be exhausted or inserted incorrectly. Check
the installation of the battery and replace if exhausted.
Controls lock up
Your Media Player is a complex electronic product and
there may be occasions when playback of certain media
combinations could cause the control system to ‘lock’. In this
case, turn o the power, wait for 5 seconds, then turn it back
on again. This will reset the control system of the player.