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TECO Comfort Series - User Manual

TECO Comfort Series
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Thank you for selecting a TECO quality Air Conditioner. To ensure satisfactory
operation for many years to come, this User’s Manual should be read carefully before
using your air conditioner. After reading, store it in a safe place. Please refer to this
manual for questions on use or in the event that any irregularities occur.
GBG
-PV1
Models:
TWS-TSO26HVEM
TWS-TSO35HVEM
TWS-TSO50HVEM
TWS-TSO71HVEM
TWS-TSO80HVEM
This product is intended to be used to cool, heat or dehumidify the room air (excluding
laundry and bathrooms) to maintain conditions suitable for human comfort and
must be used for its intended purpose only.
product improvement. Consult with the sales agency or manufacturer for details.
Comfort Series
REPAIRS, SERVICE & WARRANTY
It is hazardous for anyone installing, removing, altering, repairing,
servicing, or testing.
Only an Authorised Service Person can carry out servicing or repairs to
this appliance.
IF SERVICE IS REQUIRED
If you have a problem, and the problem persists after you have made the
checks mentioned in this manual, contact:
TECO Australia Service Department on 1300 660 037
(9am to 4pm AEST Mon to Fri) Email: had.service@teco.com.au
For warranty details please visit www.teco.com.au
Complete and retain the following information:
Name of retailer: _________________________________
Date of purchase: ________________________________
Model No. : _____________________________________
Serial No. : _____________________________________
MFG code: _____________________________________
Please retain proof of purchase for warranty claims.

Questions and Answers

  • M
    Mary GarciaAug 3, 2025
    Why is my TECO Comfort not cooling or heating well?
    • G
      Gene AndersonAug 3, 2025
      If your TECO Air Conditioner isn't cooling or heating well even with air flowing out, it could be due to several reasons: * The temperature might be set incorrectly. Refer to the "Using remote control" section to set it properly. * The air filter could be blocked. Try cleaning it. * Doors or windows might be open. Make sure to close them. * The air inlet or outlet of the indoor or outdoor unit might be blocked. Clear any obstructions and restart the unit. * The compressor's 3-minute protection might be activated. Simply wait it out.
  • S
    Sarah KingAug 8, 2025
    What to do if my TECO Comfort does not start?
    • M
      Madeline BrownAug 9, 2025
      If your TECO Air Conditioner unit doesn't start, here are a few things to check: 1. **Power Cut:** Wait for the power to be restored. 2. **Unplugged Unit:** Ensure the plug is securely in the wall receptacle. 3. **Blown Fuse:** Replace the fuse. 4. **Remote Battery:** Replace the battery in the remote controller. 5. **Incorrect Timer Setting:** Wait or cancel the timer setting.
  • A
    Alexander BrownAug 15, 2025
    How to stop dripping water on my TECO Comfort indoor unit?
    • B
      bowersamberAug 15, 2025
      If you notice dripping water on the surface of the indoor unit of your TECO Air Conditioner when cooling in high humidity, adjust the horizontal louver to the maximum air outlet position and select HIGH fan speed.
  • S
    Sarah PrinceAug 21, 2025
    What happens if there is a power failure during TECO Comfort Air Conditioner operation?
    • A
      amy45Aug 21, 2025
      If there's a power failure during the operation of your TECO Air Conditioner: * For units without an Auto-restart feature, when power is restored, the OPERATION indicator on the indoor unit will flash. Push the ON/OFF button on the remote controller to restart the operation. * For units with an Auto-restart feature, the unit will automatically restart with all previous settings preserved by the memory function.
  • J
    Justin JordanAug 27, 2025
    What to do if lightning causes my TECO Air Conditioner to malfunction?
    • J
      Jessica WashingtonAug 27, 2025
      If lightning or a nearby wireless telephone causes your TECO Air Conditioner to malfunction, disconnect the unit’s power and then reconnect it. Then, push the On/Off button on the remote to restart operation.

Summary

Service and Warranty Information

Contacting Service and Support

Information on how to contact TECO Australia Service Department for assistance and warranty details.

Safety Precautions Overview

Understanding Safety Symbols

Explains symbols for warnings (death/serious injury) and cautions (injury/property damage).

Detailed Safety Guidelines

Critical Safety Prohibitions

Prohibits operating with wet hands, using wrong cords, opening unit during operation, etc.

Essential Safety Cautions

Advises on water cleaning, airflow direction, obstacles, ventilation, and special use cases.

Operating Instructions Introduction

Operating Instructions: Temperature and Manual Control

Airflow Direction Control

Operating Instructions: Modes and Maintenance

Care and Maintenance Procedures

Care and Maintenance: Filters and Storage

Operating Tips and Troubleshooting

Troubleshooting Common Issues

Covers flashing indicators, error codes, power issues, foreign objects, odors, unit not starting, and poor performance.

TECO Comfort Series Specifications

General IconGeneral
Cooling Capacity9000 - 36000 BTU/h
Heating Capacity9000 - 36000 BTU/h
Energy Efficiency Ratio (EER)3.0 - 3.5
Coefficient of Performance (COP)3.2 - 3.8
Power Supply220-240V, 50Hz
RefrigerantR410A
Noise Level19 - 50 dB
Operating Temperature (Cooling)18°C - 46°C
Operating Temperature (Heating)-15°C - 24°C
Indoor Unit Dimensions (W x H x D)700-1200 x 190-300 x 200-300 mm
Outdoor Unit Dimensions (W x H x D)700-950 x 550-850 x 250-320 mm
Indoor Unit Weight8 - 15 kg
Outdoor Unit Weight25 - 50 kg
Air Flow (Indoor Unit)5 - 15 m³/min
Air Flow (Outdoor Unit)15 - 30 m³/min

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