TEFAL OPTIGRILL GC702D - Troubleshooting Guide

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Trouble shooting guide
Problem Cause Solution
Theapplianceswitchestomanual
mode when starting a cooking
cycle.
•Starting a cooking cycle
withoutpreheating.
•2possibleoptions:
 -allowtocook,butyoumustmonitorthe
cooking(whiteLED=manualmode)
 -stoptheappliance,removethe
food,closetheapplianceproperly,
reprogramtheapplianceandwait
untilendofpreheating.
The appliance switches to manual
modewhenstartingacookingcycle.
•Appliancefailure. •Contact your  local Tefal Customer
Service.
Theappliancestopsduring
thepre-heatingorcookingcycle.
•The appliance has been
kept open for too long
while preheating or
cooking.
•The appliance has been
idletoolongaftertheend
ofwarmuporkeepwarm.
•Disconnecttheappliancefromthe
mainsleavefor2-3mins,restartthe
process.Thenexttimeyouusethe
appliance,makesureyouopenand
closeitbrieflyforbestcookingresults.
Iftheproblemcontinues,contactyour
localTefalCustomerService.
Indicator flashingafterplacing
thefoodonthecookingplates.
•Notsensingthefood.
 Meatthicknesstoothin.
•Youmustconfirmthestartofthe
 cookingbypressingthebutton
.
Flashing whiteindicatorlight.
+ button flashing
or button flashing
•Appliancefailure.
•Appliancestoredorused
inaroomthatistoocold.
•Disconnect and reconnect your
appliance and immediately restart a
preheatcycle.
 If the problem persists, contact your
CustomerService.
Theappliancenolongerbeeps.
Ihaveputinmyfoodandclosed
theappliancebutcookinghasnot
started.
•Your food has a depth
thickerthan4cm.
•Yourfoodisunder4mm
thick.
•Youhavenotwaitedfor
theappliancetopre-heat.
•Foodmustnotbethickerthan4cm.
•You must confirm the start of the
cookingbypressingthebuttonOK.
•Wait for the audible beep and the
cookinglevelindicatortoflashpurple
beforeaddingfood.
I have put in my food but the
indicatorstaysonPURPLE .
•Youhavenotcompletely
openedthegrillwhen
puttingonthefood.
•Completelyopenthegrillthencloseit.
•Not sensing the food.
Meatthicknesstoothin.
 Minimumthickness=4mm
•Confirmthestartofthecookingby
pressingthebutton .
Theapplianceturnsitselfoff
duringcookinginmanualmode.
•Thecookingtimehas
exceeded30minutes.
•Presstheon/offbuttonandre-start
themanualmode.
Tip, especially for meat:thecookingresultsonthepresetprogrammesmayvarydependingonorigin,cut
andqualityofthefoodbeingcooked,theprogrammeshavebeensetandtestedforgoodqualityfood.
Similarly,thethicknessofthemeathastobetakenintoaccountduringcooking;youmaynotcookfood
thatisthickerthan4cm.