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Troubleshooting guide
Problem
Cause Solution
Button blinking
+
Indicator light solid green
+ Button
blinking
• Switching on the
appliance or starting
an automatic cooking
cycle with food
and without plates
preheating (manual
mode is automatically
activated).
• 2 possible options:
– Choose the temperature setting by
pressing the
button and then
press OK. Allow to cook, but you must
monitor the cooking (manual mode).
– stop the appliance, remove the
food, close the appliance properly,
re-program the appliance and wait
until end of preheating.
The appliance stops during the cycle of
preheating or cooking.
• The appliance has been
kept open for too long
while cooking.
• The appliance has been
idle too long after the
end of warm up or keep
warm.
• Disconnect the appliance from the
outlet and leave for 2-3 mins., restart
the process. The next time you use the
appliance, make sure you open and
close it quick for best cooking results. If
the problem occurs again contact your
local Tefal customer service.
The indicator light will blink white
+ Button
/ / / / blinking
+ Intermittent beeping
• Appliance failure.
• Appliance stored or used
in a room that is too cold.
• Disconnect and reconnect your
appliance and immediately restart a
preheat cycle. If the problem persists,
contact your Customer Service.
The device does not beep.
The indicator light will blink white
+ Button
blinking
+ Continuous beeping
• Appliance failure. • Unplug the appliance and contact
customer service.
After preheating, I placed the food inside
and closed the appliance, but the
indicator light stays purple and cooking
does not begin.
• The quantity of food
inside the appliance is
greater than 4 cm.
• The quantity of food should not exceed
4 cm.
• The grill was not opened
completely when placing
the food inside.
• Open the grill completely and close it
again.
• The appliance does not
detect food inside The
quantity of food is
insufficient, “OK” is
blinking.
• Confirm cooking activation by pressing
the button
.
The appliance will activate in manual mode
+ The indicator light will blink red.
+ button
temp control and light
fixed
• Preheating time was cut
short.
• Monitor the cooking periodically
(for use in manual mode).
Or
• Stop the grill, remove food, close the grill,
select the new cooking programme you
wish to use and wait for the preheating
cycle to finish.
Cooking Guide (automatic programs)
Dedicated program
Cooking level color indicator
Red meat Rare Medium Well-done
Burger Rare Medium Well-done
Panini / Sandwich Lightly cooked Browned Crispy
Fish Lightly cooked Medium Well-done
Poultry Well cooked
Pork / Sausages / Lamb Well cooked
Tips: if you want your meat to be very rare (blue), you may use
Cooking Guide (including Manual Mode)
Food
Cooking
program
Cooking level
rare medium
well-done
Bread
Slices of bread, toasted sandwiches
Burger: (after pre-cooking the meat)
Meat &
Poultry
Pork fillet (boneless), pork belly
Lamb (boneless)
Frozen chicken nuggets
Pork belly
Slice of ham to be cooked
Marinated chicken breast
Duck breast
Fish
Whole trout
Shelled prawns
King prawns
(with and without shells on)
Tuna steak
Manual mode
See the quick start guide
for manual mode
Grilled fruits and vegetables (should be
cut to the same size and thickness)
4 different temperature settings
For frozen food, press before selecting your program.
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