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Troubleshooting guide
Problem Cause Solution
Fixed white indicator light.
• Start a cooking cycle
without preheating.
• 2 possible options:
- allow to cook, but you must monitor
the cooking (white LED = manual
mode)
- stop the appliance, remove the food,
close the appliance properly, repro-
gramm the appliance and wait until
end of preheating.
The appliance stops all alone during
the cycle of pre-heating or cooking.
• The appliance has been
kept open for too long
while cooking.
• Disconnect the appliance from the
mains leave for 2-3 mins, restart the
process. The next time you use the
appliance, make sure you open and
close it quick for best cooking results.
If the problem occurs again contact
your local Tefal customer service.
Indicator flashing after
placing the food.
• Not sensing the food.
Meat thickness too thin.
• You must confirm the start of the
cooking by pressing the button .
Flashing white indicator light.
+ button flashing
or button flashing
• Appliance failure.
• Appliance stored
or used in a room
that is too cold.
• Disconnect and reconnect your
appliance and immediately restart
a preheat cycle. If the problem persists,
contact your Customer Service.
The appliance no longer beeps.
I have put my food and close the
appliance but the cooking doesn’t start.
• Your food is thicker than
4 cm.
• Food must not be thicker than 4 cm.
I have put my food but the indicator
stays on PURPLE .
• You have not
completely open the
grill to place the food.
• Completely open the grill then close it.
• Not sensing the food.
Meat thickness too
thin, "OK" is flashing.
• Confirm the start of the cooking
by pressing the button .
Tip, especially for meat: the cooking results on the preset programs may vary depending on origin, cut and
quality of the food being cooked, the programs have been set and tested for good quality food.
TEF-OPTIGRILL-Aus-NC00117232 01/03/13 08:59 Page12