17
EN
TROUBLESHOOTING
Malfunction description Cause Solution
Any indicator light off and no
heating.
Appliance not plugged in.
Appliance not plugged in.
Check the power cord is plugged
in the socket and on the mains.
Any indicator light off and no
heating.
Circuit board damage or has a
connection error E0/E1.
Send to authorized service
center for repair.
Steam leakage during use.
Lid is not properly closed.
Open and ensure the lid is closed
properly.
Steam valve incorrectly position
or incomplete
Stop the cooking (unplug the
product) and check the valve
is complete (2 parts locked
together) and well positioned
Lid or steam valve gasket is
damaged
Send to the authorized service
center for repair.
Overflow Circuit board or sensor damage
E0
The sensor on the lid open or
short circuit.
E1
The sensor on the bottom open
or short circuit.