AUSTRALIAN - NZ WARRANTY
■ COOKWARE, BAKEWARE AND PRESSURE COOKERS
Limited Replacement Guarantee
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and compensation
for any other reasonably foreseeable loss or damage. You are also entitled to have the
goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure. In addition to these statutory rights and any other
rights and remedies you may have under the law, Groupe SEB Australia Pty Ltd (we or
us) guarantees this Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product will be free of
defects in material and craftsmanship including handles, body, knobs, lids and fixings for
12 months from the date of purchase.We also guarantee the non-stick coating of this
Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product will be free of blistering or peeling
for the life of the Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product. Should your Jamie
Oliver by Tefal/Tefal/All-Clad/Moulinex product develop a defect during the guarantee
period or the non-stick coating peel during the life of your Jamie Oliver by Tefal/Tefal/All-
Clad/Moulinex product, you should return it, at your cost, to the retailer from which you
purchased it from, together with your receipt as proof of purchase. The retailer will then
forward your claim directly to us for processing. Alternatively, if the retailer is unable to
help you, you may contact us directly at:
Groupe SEB Australia Pty Ltd,Customer Service Department,Unit 1, No 10 Hill Rd,
Homebush NSW 2127 T: +61 2 9748 7944
If on receipt your Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product is found to be
defective or the non-stick coating has peeled, we will, at our cost, replace or repair the
product in our discretion. Only the defective part or accessory will be repaired or replaced.
Packaging, instructions etc. will not be replaced unless faulty.This guarantee excludes
defects caused by the Jamie Oliver by Tefal/Tefal/All-Clad/Moulinex product not being
used in accordance with instructions , accidental damage (including overheating), misuse
or being tampered with by unauthorised persons. It also does not apply if the Jamie Oliver
by Tefal/Tefal/All-Clad/Moulinex product is used commercially and excludes consumable
items (including accessories such as pressure regulators and safety devices), dishwasher
eects and damages, stains, dents, discolouration, scratches or scus due to normal wear
and tear, and your costs of claiming under the warranty.
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