ENGLISH
8
THINGS TO DO BEFORE CALLING THE SERVICE
ERROR MESSAGES
ERROR1 : Turn off the scale and then turn on it again. If failure continues, call service.
ERROR2 : Wait for a while. Turn off the scale and then turn on it again. If failure still continues, call
service.
ERROR3 : Wait for a while. Make sure weighing plate is empty and press O key. If failure continues,
turn off the scale and then turn on it again. If failure still continues, call service.
ERROR4 : Turn off the scale and then turn on it again. If failure continues, call service.
ERROR5 : Initial zero setting range control error. Weighing not allowed. Be sure the weighing plate is
empty. (If the weighing plate is not on scale, put it on the scale)Turn off the scale and turn
it on again, while the weighing plate is empty. Call the service if this warning is active
again, when the weighing plate is empty.
ERROR6 : Turn off the scale and turn on it again. If failure continues, call service.
ERROR7 : Turn off the scale and then turn on it again. If failure continues, call service.
ERROR8 : Interface communication error. Turn off the scale and then turn on it again. If scale is not
pc/printer type and error still continues, call the service. If scale is pc/printer type, change
SET 10.1 to “On” and turn off the scale and turn on it again. If still continues call the
service.
ERROR9 : Turn off the scale and then turn on it again. If failure continues, call service.
ERROR11 : Turn off the scale and then turn on it again. If failure continues, call service.
ERROR12 : Turn off the scale and then turn on it again. If failure continues, call service.
ERROR13 : For pc/printer type models, if ALIBI memory is full, this message will be displayed. There
will be no data transmission to the PC/Printer and new transaction will be blocked until
ALIBI memory deleted. Delete ALIBI memory, turn off the scale and then turn on it again.
For printer type models see related documents.
ERROR14 : Load cell cable detection error. Check load cell connector and cable. If the connector is
unplugged, plug it again. If failure continues, turn off the scale and then turn on it again. If
failure still continues, call service.
ERROR15 : Wait for a while. If failure continues, turn off the scale and then turn on it again. If failure
still continues, call service.
ERROR16 : See “PrinterUserManualAnnex.doc”. If failure continues, call service.
Lo bAtt : The battery is empty. Scale does not work. It should be charged or replaced as soon as
possible.
nnnnnn : Platform or weighing plate is not placed or weighing scale tried to be turned on with a
weight on it. Empty the platform or weighing plate. If necessary, turn on the device again
without any load on it. If failure still continues, call service.
Full (on weight display): Weight is more than maximum capacity.
Full (on price display) : Price to pay is too long to be displayed.
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