8
Troubleshooting
This chapter describes troubleshooting methods for fixing problems during assembly
and
daily use.
What to do in case of error:
If you experience an error that is not listed in the table below, please contact your retailer.
Problems Possible cause Solution
There may be no
mains
power supply.
Check and reconnect to
the mains
power supply.
The remote control or motor
system is not functioning.
The drive suddenly does
not move.
A lead-in connection
has been interrupted.
Check the cables and reinsert
them, if required.
The remote control
battery is
dead.
Check the battery and replace if
necessary.
The remote control or
motor is defective.
Please contact your retailer.
PLEASE CHECK THE ADJUSTABLE FRAMES ASSEMBLY GUIDES FOR PAIRING AND RESETTING OF
REMOTE CONTROLS AND MOTORS
Additional info on the remote control's batteries
1 pc flat button cell CR2023 3V battery
2 pcs AAA 1.5 V batteries