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Kimberly CarrAug 17, 2025
What to do if TensCare Personal Care Products shows no sensation and LEADS alarm?
- KKaren JohnsonAug 17, 2025
If your TensCare Personal Care Products unit displays no sensation and shows the LEADS alarm, it could be due to a break in one of the lead wires or poor conductivity between the probe and your skin. If it is a broken lead wire, the lead wires need to be replaced. If it is caused by dry skin, try these solutions: * Use a water-based lubricant like TensCare Go Gel to improve conduction. * Cross your legs and squeeze to increase pressure on the probe to improve the connection. Continuous use should improve contact over time. * Consider using the optional 32 mm probe (part no. X-VPM) if the standard 28 mm probe is not sufficient.
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