TensCare Elise 2 - User Manual

Questions and Answers

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Kimberly CarrAug 17, 2025
What to do if TensCare Personal Care Products shows no sensation and LEADS alarm?
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  Karen JohnsonAug 17, 2025
  If your TensCare Personal Care Products unit displays no sensation and shows the LEADS alarm, it could be due to a break in one of the lead wires or poor conductivity between the probe and your skin. If it is a broken lead wire, the lead wires need to be replaced. If it is caused by dry skin, try these solutions: * Use a water-based lubricant like TensCare Go Gel to improve conduction. * Cross your legs and squeeze to increase pressure on the probe to improve the connection. Continuous use should improve contact over time. * Consider using the optional 32 mm probe (part no. X-VPM) if the standard 28 mm probe is not sufficient.
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Kathryn Bauer DVMAug 20, 2025
Why TensCare Personal Care Products has no sensation and no LEADS alarm showing?
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  nathaniel25Aug 20, 2025
  If you're experiencing no sensation with your TensCare Personal Care Products and no LEADS alarm is showing, it might be due to the intensity level being too low or reduced sensitivity in the treatment area. Ensure you increase the intensity high enough. Most people will start to feel the stimulation in their hand at around 25.0 mA, and with the probe inserted, you may need to increase the intensity to around 40.0 mA – 60.0 mA. Max power is 99.0 mA. If you have reduced sensitivity due to previously damaged or desensitized pudendal nerves, please consult your healthcare professional.
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Nathan GriffinAug 22, 2025
How to fix TensCare Personal Care Products when there is no display?
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  Mr. Darryl BarajasAug 22, 2025
  If your TensCare Personal Care Products unit shows no display, the cause may be a flat or damaged battery. If the battery is flat, charge it. If the battery is damaged, contact your supplier.
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Lauren HernandezAug 26, 2025
Why does my TensCare Personal Care Products show a low battery display?
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  Christina PorterAug 26, 2025
  The low battery display on your TensCare Personal Care Products indicates that the battery is low. To resolve this, charge the battery.
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reyesjoshuaAug 28, 2025
How to adjust TensCare Personal Care Products if there is no sensation on one side of the probe?
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  lisarobinsonAug 28, 2025
  If you experience no sensation on one side of the probe (or electrode) with your TensCare Personal Care Products, the position may not be optimal and needs adjusting. Try slightly adjusting the position of the probe or exchanging the connection of the wires in the probe.
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Adrian BishopAug 30, 2025
What to do if TensCare Personal Care Products causes sudden change in sensation?
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  Lori TrevinoAug 31, 2025
  To avoid sudden changes in sensation with your TensCare Personal Care Products, always return the strength to zero after disconnecting the lead or the probe.
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Patricia RobertsSep 5, 2025
What to do if TensCare Fitness Equipment has no sensation and no LEADS alarm?
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  Brandon ColeSep 5, 2025
  If you experience no sensation with your TensCare Fitness Equipment and no LEADS alarm is showing, it could be due to the intensity level being too low or reduced sensitivity in the treated area. Ensure you increase the intensity high enough, most people will start to feel the stimulation in their hand at around 25.0 mA, and with the probe inserted you will need to increase the intensity higher to around 40.0 mA – 60.0 mA. Max power is 99.0 mA. Everyone is different so just keep increasing the intensity until you can feel it. The intensity increases in very small steps of 00.5 mA. If you have reduced sensitivity due to previously damaged or desensitized pudendal nerves, consult your healthcare professional.
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christophermartinezSep 8, 2025
Why TensCare Fitness Equipment has no display?
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  Lisa OchoaSep 8, 2025
  If your TensCare Fitness Equipment has no display, it could be due to a flat or damaged battery. If the battery is flat, charge it. If the battery is damaged, contact the supplier.
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David TylerSep 12, 2025
Why does my TensCare Elise 2 show a low battery display?
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  Pamela SmithSep 12, 2025
  If your TensCare Fitness Equipment shows a low battery display, it means the battery is low. Charge the battery.
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Mark EricksonSep 13, 2025
Why is there no sensation on one side of the TensCare Elise 2 probe?
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  powelldakotaSep 13, 2025
  The current flows from one side of the probe to the other, so it is not possible to have one side 'not working'. However, the strength of the sensation depends on how close to the nerve the current flows, and also in which direction it flows relative to the nerve. You can try slightly adjusting the position on the probe, or exchanging the connection of the wires in the probe.