TERMA ONE - Warranty Terms and Conditions; Warranty Coverage; Exclusions from Warranty; Manufacturer Obligations

User manual — ONE
Warranty terms & condions
1. The subject of this warranty is an elec-
tric heang element with control head.
The product name and characteriscs
are specied on the packaging.
2. By accepng the device on purchase, the
Client conrms that the product is of full
value. The Client should immediately in-
form the Seller of any discovered faults —
otherwise it will be understood that the
Product was faultless at the me of pur-
chase. This refers especially to any faults
or damages of the control panel case.
3. The Warranty for period for the Product
is 24 months from the date of purchase,
but no longer than 36 months from the
date of producon.
4. Any claims made will be processed on
producon of the warranty card and the
evidence of purchase. The manufacturer
has the right to reject any claim on the
grounds of failure to present any of the
above documents.
5. This warranty does not cover any faults
that are due to:
— incorrect (not in accordance with
the manual) installation, use or
disassembly,
— incorrect use of the heang element
(i.e. for any purpose that is not spec-
ied by the Manufacturer as intend-
ed for this type of product),
— Product being handled by unauthor-
ized persons,
— Fault’s or damages caused by the
Client aer having purchased and ac-
cepted the Product.
6. The Central Heang installaon should
be fitted with lock-shield valves, ena-
bling disassembly of the radiator or the
heating element and its control head
without the necessity of emptying the
whole system of the heang agent. Any
problems or expenses arising from the
absence of lock-shield valves in your in-
stallation cannot be used as grounds
for any claims against the Supplier or
Manufacturer of the device.
7. The aached Product Manual is an in-
tegral element of the Warranty. Please
read it carefully prior to the installaon
and use of the Product.
8. The Manufacturer is obliged to remove
any producon fault within 14 working
days of receipt of the faulty device at the
Manufacturer’s premises.
9. Should the repair be impossible, then
the manufacturer is obliged to replace
the faulty Product with a new, full-value
unit of idencal parameters.
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