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Tesla updates your vehicle's software wirelessly,
constantly providing new features. Tesla recommends
you install software updates as soon as they are
available on your vehicle. To ensure the fastest and
most reliable delivery of software updates, leave Wi-Fi
turned on and connected whenever possible. In most
cases, your vehicle must be connected to Wi-Fi to start
an update (see
Connecting to Wi-Fi on page 147).
NOTE: On an as-needed basis, Tesla also sends
software updates using a cellular connection.
NOTE: Software updates are not performed when Keep
Climate On, Dog Mode, or Camp Mode is active.
WARNING:
Do not attempt to use the vehicle
while the software is being updated. Vehicle
functions, including some safety systems, may be
limited or disabled when a software update is in
progress and you could damage the vehicle.
When a software update is available, a yellow clock icon
appears at the top of the touchscreen. There are three
ways you can install software updates:
•
Touch the yellow clock icon to display the
scheduling window, which prompts you to select a
time to install the update (
SET FOR THIS TIME) or
install it now (INSTALL NOW). Once scheduled, the
yellow clock icon changes to a white clock icon until
the update begins. At any time before the update
begins, you can touch this clock icon to reschedule
the update.
•
Go to Controls > Software to determine if an update
is available for your vehicle. If available, touch
Software Update Available to navigate to the
scheduling window, as mentioned above.
•
Start updates using the Tesla mobile app.
NOTE: Some software updates can take up to three
hours to complete.
Model 3 must be in Park while the
software is being updated. To ensure the fastest and
most reliable delivery of software updates, leave the
Wi-Fi turned on and connected whenever possible (see
Connecting to Wi-Fi on page 147).
The yellow clock icon becomes a green download icon
when a software update is downloading. If a yellow
download icon displays, a software update is available
but your vehicle is not connected to Wi-Fi. Connect
your vehicle to Wi-Fi to start the download.
Software Update Preferences
You can choose how quickly and often you receive
software updates. To change your preference, navigate
to Controls > Software > Software Update Preferences
and choose either of these options:
• STANDARD:
Receive software updates using the
normal rollout timeframe for your region and vehicle
configuration. When a software release is made
available it has generally been running on other
customer vehicles for a period of time.
•
ADVANCED: Receive the latest software updates for
your region and vehicle configuration as soon as
they are available. Tesla determines how, when, and
where to send updates to vehicles based on various
factors unique to each release. Keep in mind that
although you receive updates as soon as they are
available for your
specific vehicle, you may not be in
the
first Tesla group of Tesla owners to receive the
update. Choosing Advanced does not enroll your
vehicle in Tesla's early access program.
NOTE: Tesla does not update software upon request for
those wanting to receive the latest features and
improvements. Selecting ADVANCED and consistently
connecting to Wi-Fi (see
Connecting to Wi-Fi on page
147) is the best way to receive the latest software
updates.
NOTE: The software update window persists until you
install the update. You must install a software update as
soon it becomes available. Any harm resulting from
failure to install a software update is not covered by the
vehicle’s warranty. Failure or refusal to install updates
can cause some vehicle features to become
inaccessible, digital media devices to become
incompatible, and can limit Tesla's ability to diagnose
and service your vehicle.
NOTE: Reverting to a previous software version is not
possible.
If the touchscreen displays a message indicating that a
software update was not successfully completed,
contact Tesla.
Software Reinstall
In some situations, such as when a component in your
vehicle has been replaced, it may be necessary to
reinstall the existing version of software. To do so, touch
Controls > Service > Software Reinstall. Installation
takes approximately 25 minutes to complete. Existing
settings are not aected and no new software files are
downloaded to Model 3.
Charging
If Model 3 is charging when the software update begins,
charging stops. Charging resumes automatically when
the software update is complete. If you are driving
Model 3 at the scheduled update time, the update is
canceled and must be rescheduled.
Software Updates
148 MODEL 3 OWNER'S MANUAL
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