Tesla Model 3 - Page 220

You can also try charging your vehicle using a Tesla
Supercharger or Destination Charging location, all of
which can be located through the map on your vehicle's
touchscreen display. See Range Assurance on page 72
for more details. Additional third-party charging
stations may also be available in your area to help you
to pinpoint the issue.
For more information on troubleshooting Mobile
Connector or Wall Connector status lights, refer to the
product's Owner's Manual at Charging & Adapter
Product Guides. If using other external charging
equipment, refer to the manufacturer's provided
documentation for troubleshooting tips.
(CP_a057)
Charging equipment reports error
Check equipment for error code or
message
Charging was interrupted because the external
charging equipment has reported a fault that prevents
the vehicle from charging.
Inspect the external charging equipment and look for
status lights, displays, or other status indicators on the
equipment. Consult the equipment owner’s manual for
further troubleshooting instructions.
Try charging the vehicle with dierent charging
equipment or at a dierent charging station.
•
If the vehicle starts to charge, the issue was likely
with the equipment.
•
If the vehicle still does not charge, the issue may be
with the vehicle.
As this alert is usually specific to external charging
equipment and power sources, and it does not typically
indicate an issue with your vehicle that can be resolved
by scheduling service, it is recommended that you:
•
Try charging with dierent charge equipment / at
dierent stations.
You can also try charging your vehicle using a Tesla
Supercharger or Destination Charging location, all of
which can be located through the map on your vehicle's
touchscreen display. See Range Assurance on page 72
for more details. Additional third-party charging
stations may also be available in your area to help you
to pinpoint the issue.
For more information on troubleshooting Mobile
Connector or Wall Connector status lights, refer to the
product's Owner's Manual at Charging & Adapter
Product Guides. If using other external charging
equipment, refer to the manufacturer's provided
documentation for troubleshooting tips.
(CP_a101)
Charging speed reduced
High temperature detected by Wall
Connector
High temperature detected by Wall Connector alerts
indicate the building connection to the Wall Connector
is getting too warm, so charging has been slowed to
protect the wiring and Wall Connector.
This is not typically an issue with your vehicle or your
Wall Connector, but rather an issue with the building
wiring. This may be caused by a loose building wiring
connection to the Wall Connector and can be
fixed
quickly by an electrician.
To regain normal charge speed, contact an electrician
to inspect the building wiring connection to the Wall
Connector. They should make sure that all wires are
properly connected and torqued according to the
installation guide for the Wall Connector.
Wall Connector installation guides can be found here.
(CP_a102)
Charging stopped
High temperature detected by Wall
Connector
High temperature detected by Wall Connector alerts
indicate the building connection to the Wall Connector
is getting too warm, so charging has stopped to protect
the wiring and Wall Connector.
This is not typically an issue with your vehicle or your
Wall Connector, but rather an issue with the building
wiring. This may be caused by a loose building wiring
connection to the Wall Connector and can be
fixed
quickly by an electrician.
To regain normal charge operation, contact an
electrician to inspect the building wiring connection to
the Wall Connector. They should make sure that all
wires are properly connected and torqued according to
the installation guide for the Wall Connector.
Wall Connector installation guides can be found here.
(DI_a201)
Regenerative braking temporarily
reduced
Will improve as vehicle is driven
Regenerative braking performance has been
temporarily reduced to below 65% of its full capacity.
The exact reduction is indicated by the dashed lines on
the power meter:
Troubleshooting Alerts
218 MODEL 3 OWNER'S MANUAL