4 • Cinedeck
Original packaging
If you wish to exercise your eight-
week right of return, we ask that
you be absolutely sure to hold onto
the packaging. We can only accept
product returns with the ORIGINAL
PACKAGING.
Empty boxes are not available!
Complaints
In case of a complaint we will need
the following information to process
your enquiry:
1. Invoice number
Can be found on the sales slip
(enclosed with the product) or on the
order confirmation received as a PDF
document, e.g. 4322543
2. Serial number or batch number
Located on the back side of
the device, e.g. serial no.:
KB20240129A-123.
Thank you for your support!
Contact
Please contact our customer service
department with any questions,
suggestions, or complaints:
Lautsprecher Teufel GmbH
BIKINI Berlin
Budapester Str. 44
10787 Berlin (Germany)
Telephone:
00800 200 300 40 (toll-free)
Fax: +49 (0)30 / 300 930 930
Online support:
www.teufelaudio.com/service
Contact form:
www.teufelaudio.com/contact
Before operating the product
for the first time, please read
the safety notes and user
manual carefully. This is the only way
to use all functions safely and reli-
ably. Store the user manual in a safe
place and also be sure to pass it on
to any subsequent owner.
NOTICE
Check that all items have
been delivered and that
nothing is damaged. If you
find any damage, do not
operate the device; instead
contact our customer service
department.
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