Why is there no hot water when I open the hot water tap on my TGC TNJW221TFQL?
If no hot water is discharged when you open the hot water tap, make sure that the gas valve and water supply valve are fully opened. Also, check if the water supply has been interrupted, the hot water supply tap is fully opened, the water strainer is clogged, the remote control is turned on, and the power supply is not interrupted.
What to do if my TGC TNJW221TFQL shows fault code 11 - Ignition failure?
If your water heater displays fault code 11 indicating an ignition failure, turn off the remote control. Then, check that the gas valve is open and the gas supply isn't interrupted. If the gas supply is normal, press the ON/OFF button to switch on the water heater. If there is no fault code when the hot water tap is opened and closed several times (wait for 10 seconds for each trial), the water heater is operating normally.
What to do if my TGC TNJW221TFQL burner is extinguished during use?
If the burner is extinguished during use, ensure that the gas valve and water supply valve are fully opened. Also, verify that there is no interruption of water or gas supply and that the hot water tap is opened sufficiently.
What to do if my TGC TNJW221TFQL shows fault code 12 - Actuation of flame failure device?
If fault code 12 appears, indicating actuation of the flame failure device, turn off the remote control. Check that the gas valve is open and the gas supply is not interrupted. If the gas supply is normal, press the ON/OFF button to switch on the water heater. If there is no error display when the hot water tap is opened or closed several times (wait for 10 seconds for each interval) the water heater is operating normally.
What to do if my TGC Water Heater displays '01 - 60 min. continuous combustion'?
If your water heater displays '01 - 60 min. continuous combustion', close the hot water tap, turn off the ON/OFF Button, and then turn the operation on again.
Why is my TGC TNJW221TFQL Water Heater water temperature too hot?
If the water temperature is too hot, it might be because the supply water temperature is high and the water flow is too low. To stabilize the water temperature, increase the water flow by fully opening the hot water tap.
Why is my TGC Water Heater water temperature too low?
If the water temperature is too low, especially in cold weather, it could be because the supply water temperature is low and the water flow is too high. Reduce the water flow by adjusting the hot water tap to increase the hot water temperature.
Why is the water temperature unstable on my TGC TNJW221TFQL?
The burner might be off because the water flow through the water heater is less than 2L/min. To stabilize the water temperature, adjust the hot water tap to increase the water flow.
Why is there a delay in hot water supply from my TGC TNJW221TFQL?
The delay in hot water supply could be due to the distance from the water heater to the hot water tap, requiring some time before the water becomes hot. Also, some time is required for the water within the pipe to reach the set temperature after the Preheat button is pressed.
Why can't I adjust the water temperature on my TGC Water Heater?
When the water heater is in use, the temperature setting cannot be changed from 35°~48° to a high temperature (50° or 60°). Also, when the temperature is set at 50°, the setting cannot be raised to 60°.
Explains safety symbols, handling appliance malfunctions, and gas leak procedures.
Includes child safety, prohibition of tampering, fire prevention, and general usage guidelines.
Safety guidelines for installation, remote control usage, and maintenance.
Overview of the main unit, remote controls, and included accessories.
Details all indicators, buttons, and their functions for the RC-80BQ remote.
Details all indicators, buttons, and their functions for the RC-80B remote.
Details all indicators, buttons, and their functions for the RC-80K remote.
Step-by-step guide for the initial setup and inspection of the appliance.
Covers switching on the heater, selecting temperature, and managing remote control priority.
Guidance on hot water usage and safety measures to prevent scalding.
Procedures for managing multiple remotes and stopping the appliance.
Step-by-step guide to activate the preheat function on the RC-80BQ remote.
Covers setting preheat temperature, activation, and related scalding prevention.
Procedures for appliance management during water supply interruptions.
Explains safety mechanisms and provides temperature adjustment advice.
Routine and periodic checks and cleaning for maintenance.
Troubleshooting common issues related to water temperature.
Addresses problems with hot water supply, remote controls, and unusual sounds.
Solutions for miscellaneous problems not covered elsewhere.
Introduction to fault codes displayed on the remote for error diagnosis.
Detailed list of fault codes and their corresponding remedies.
Lists the different model numbers and series.
Provides fundamental technical data of the appliance.
Information on installation type and flue direction.
Details on capacity, water resistance, flow rates, and pressure.
Lists the various safety features incorporated in the appliance.
Specifies the heat output capacity of the water heater.
Information on the appliance's power consumption.
Details the compatible remote control models.
Lists the accessories that come with the product.
Confirms compliance with Hong Kong safety regulations.
General| Brand | TGC |
|---|---|
| Model | TNJW221TFQL |
| Category | Water Heater |
| Language | English |
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