Thermann Owner’s Guide
Gas Continuous Flow Water Heaters
18
We will need to know:
• The Model
Check the data plate (See page 5 for the
location of the label)
• Date of purchase
See the warranty
• Details of problem
Flashing error codes, etc., in much detail as
possible
• Your name, address, and telephone number
• Desired date of visit
First follow the instructions in the troubleshooting
section. (See page 15-17)
If the error is not corrected, contact Customer
Service on 1300 412 612 (in Australia) or contact
your local Reece branch (in New Zealand).
Requesting Service
For repairs after the warranty period, there will be
a charge on any service, and service will only be
performed if the unit is deemed repairable.
See warranty Document on page 22.
The manufacturer will stock repair and maintenance
parts for this unit within ten (10) years of the date
of original manufacture.
If you want to reinstall the appliance at a different
location, confirm that the gas and power supply
indicated on the data plate are available at the new
location. If you are not sure, consult the local utility
company.
If you move to a region that uses a different type
of gas, conversion and adjustment of the appliance
will be necessary.
Warranty
Period of Time for Stocking Repair
Parts
Reinstallation
Follow-up Service
To Next Page
Loading...
