Thermo Scientific PrintMate A79510100 User Manual

Thermo Scientific
P
rintMate
O
perator Guide
A
79510100 Issue 2

Thermo Scientific PrintMate A79510100 Specifications

General

Print Technology	Thermal Transfer
Print Resolution	300 dpi
Connectivity	USB
Compatibility	Windows
Weight	Approximately 12 kg
Maximum Label Length	N/A (Prints directly on cassettes)

Summary

Legal Information

Safety Symbols and Conventions

Safety Information

Introduction to Safety

Provides an overview of safety precautions for operating the instrument.

General Safety Guidelines

Outlines essential safety practices and compliance with standards for safe operation.

Disposal and Chemical Safety

Disposal of Sealed Lead Acid Batteries

Provides guidance on the proper disposal of lead-acid batteries used in the instrument.

Chemical Safety Precautions

Details potential hazards associated with chemicals and recommended safe laboratory practices.

Environmental and Warranty Information

Environmental Compliance and Disposal

Explains the product's compliance with WEEE Directive and disposal through contracted companies.

Warranty Statement and Invalidation

Outlines warranty provisions and conditions that may invalidate the warranty.

Product Return Safety Declaration

Decontamination Certificate

Form for certifying instrument decontamination before return, ensuring safety for handling.

Guidelines for Returning Instruments

Checklist for preparing instruments for return shipment to ensure readiness.

PrintMate Product Range

Models Overview

Details the different PrintMate models available, highlighting their varying cassette capacities.

Introduction to PrintMate

Identification of Parts

Diagrams identifying the different components of the PrintMate instrument.

PrintMate Components

External Connections and Print Head

Illustrates external connections and the print head assembly of the PrintMate.

List of Components

Provides a detailed list of PrintMate components with corresponding descriptions and item numbers.

System Interaction

System Specifications

Mechanical Specifications

Details the physical dimensions and weight of the 12-hopper model PrintMate.

Electrical Specifications

Outlines voltage, frequency, power, leakage, and fuse requirements for the instrument.

Environmental Specifications

Defines operating and storage temperature limits, humidity, altitude, and pollution degree.

Basic Operation

Loading Procedure

Step-by-step instructions for loading cassette tubes into the PrintMate hoppers.

Changing the Foil Tape

Procedure for removing used foil tape and fitting a new roll onto the PrintMate.

Using a Barcode Reader

Instructions for connecting, setting up, and using a barcode reader with the PrintMate.

Using the Touch Panel

Guide to operating the PrintMate using its integrated touch panel interface.

Installation and Setup

PrintMate Setup Procedures

Covers unpacking, component removal, positioning, and initial electrical connections for setup.

Connecting the Output Chutes

Instructions for assembling and connecting the output chutes to the PrintMate.

Changing COM Port Settings

Procedure for manually setting COM port configurations if automatic detection fails.

Troubleshooting

Carousel Error

Diagnoses and remedies for carousel-related errors and operational issues.

Fail to Detect Cassette

Troubleshooting steps for issues where the instrument fails to detect a cassette.

'Hopper Empty' Warning Displayed When Not Empty

Solutions for the 'Hopper Empty' warning appearing when hoppers are not actually empty.

Dispense Error

Troubleshooting guide for errors occurring during the cassette dispense operation.

Dispense Lever Fails to Reset

Addresses issues where the dispense lever does not reset correctly after operation.

Conveyor Error

Solutions for errors related to the cassette conveyor mechanism.

Output Error

Troubleshooting steps for errors occurring in the cassette output area.

Output Drum Error

Diagnoses and remedies for issues related to the output drum.

Loud Knocking Noise On Power-Up

Troubleshooting for loud knocking sounds when the instrument is powered on.

Instrument Not Responding

Steps to resolve issues where the instrument becomes unresponsive.

Computer Not Responding

Troubleshooting steps when the connected computer fails to respond.

Tape Errors

Solutions for various errors related to the foil tape feed and usage.

Poor Print Quality

Guidance on diagnosing and resolving issues leading to poor print quality.

No Print

Troubleshooting steps when the PrintMate fails to print any output.

Part of Print is Missing

Diagnosing and fixing issues where portions of the printed information are missing.

Lower Line of Print Misalignment

Solutions for when the lower line of the printed output is not properly aligned.

Print is Faint

Troubleshooting steps for when the printed text appears faint or faded.

Print Rubs Off Cassette Easily

Addressing issues where the printed text smudges or rubs off the cassette.

Barcodes Will Not Scan

Troubleshooting steps when the barcode reader cannot scan barcodes.

Print Contains Incorrect Information

Diagnosing and resolving issues where the printed information is incorrect.

Cleaning and Maintenance

Cleaning Procedure

Weekly procedures for cleaning the PrintMate to ensure reliable operation.

Changing Fuses

Instructions for safely replacing the fuses in the PrintMate instrument.

Appendices

Spares and Accessories List

Lists available spare parts and accessories for the PrintMate with order numbers.

Repacking Instructions

Step-by-step guide for safely repacking the PrintMate for transport or storage.

Approved Cassette List

Lists approved cassette types and colours for use with the PrintMate to ensure performance.