44
Troubleshooting - Mechanical Systems
Problem Possible Cause Solution
Pump(s) will not start • “T” valve(s) not open
• Pump(s) not primed
• Frozen pump impeller
• Check both “T” valves on all
pumps. Be sure valve is open by
pulling up on handle until detent
click is felt. Detent prevents valve
from vibrating shut.
• Open suction side pump union
until water begins to trickle.
• Use hairdryer to warm pump
volute in area of drain plug. Keep
hairdryer 6 inches from volute and
heat using a side to side motion.
Do not allow volute to become hot
to the touch.
Spa Pump(s) surging • Air being pulled through
• Water level low
• If spa is equipped with a Skimmer
basket, it should be all the way
down. Door should move freely.
• Fill spa to recommended level.
No Water Pressure in
Sections of the Spa
• Water not being Diverted
Correctly
• Pump not on
• Jets not Open
• Turn diverting whirlpool jet or valve
to divert water.
• Turn on correct pump. Refer to
“pump(s) will not start” (above)
Water temperature is 3 or more
above set temperature - wait to
cool.
• Turn jets counter-clockwise to
open.
Spa Not Heating (Heat
Icon On)
• P
ump(s) not on
• Closed T Valve open to
allow water to go through it.
• Spa maybe in Economy
Mode (Icon/Bulb Not On)
• Dirty Filters
• Pump Malfunction
• Inadequate Water Level
• Heater Malfunction
• Refer to “pump(s) will not start”
(above)
• Lift “T” Valve up so it is all the way
• Put spa in Standard mode.
• Replace filters with clean or new
filters.
• Repair or replace pump.
• Add water until it reaches proper
level.
• Replace heater.
Circulation Pump Not
Working
• Water Temperature is
3° or
more above set
temperature.
• Open cover and wait for spa to cool.
If
spa is equipped with a blower,
turn it on.
Spa only heats on
High Speed Pump
• Dirty or clogged lter(s)
• Water level low
• “T” valve closed or open
valves
• Clean Filter(s) See instructions on,
page 31.
• Fill spa to correct level, page 13
• Open and lock all “T” partially
Troubleshooting - Mechanical Systems