ThinkPad T440p - Supervisor Password; How to Remove the Power-On Password; How to Remove the Hard Disk Password

Attention:Iftheuserharddiskpasswordhasbeenforgotten,checkwhetheramasterharddiskpassword
hasbeenset.Ifithas,itcanbeusedforaccesstotheharddiskdrive.Ifnomasterharddiskpasswordis
available,neitherLenovonorLenovoauthorizedservicetechniciansprovideanyservicestoreseteither
theuserorthemasterharddiskpassword,ortorecoverdatafromtheharddiskdrive.Theharddiskdrive
canbereplacedforascheduledfee.
Forhowtoremovetheharddiskpassword,see“Howtoremovetheharddiskpassword”onpage34
.
Supervisorpassword
AsupervisorpasswordprotectsthesysteminformationstoredintheThinkPadSetup.Theusermustenter
thesupervisorpasswordinordertogetaccesstotheThinkPadSetupandchangethesystemconfiguration.
Attention:Ifthesupervisorpasswordhasbeenforgottenandcannotbemadeavailabletotheservice
technician,thereisnoserviceproceduretoresetthepassword.Thesystemboardmustbereplacedfor
ascheduledfee.
Howtoremovethepower-onpassword
Toremoveapower-onpassword,dothefollowing:
Ifnosupervisorpasswordhasbeenset,dothefollowingtoremovethepower-onpassword:
1.Turnoffthecomputer.
2.Removetheexternalbatterypack.Forinstructionsonhowtoremovetheexternalbatterypack,see
“1010Externalbatterypack”onpage58.
3.Removethecoin-cellbattery.Forinstructionsonhowtoremovethecoin-cellbattery,see“1080
Coin-cellbattery”onpage65.Waitforafewseconds.
4.Reinstallthecoin-cellbattery.
5.Reinstalltheexternalbatterypack.
6.TurnonthecomputerandwaituntilthePOSTends.AfterthePOSTends,thepasswordpromptdoes
notappear.Thepower-onpasswordhasbeenremoved.
Ifasupervisorpasswordhasbeensetandisknowntotheservicetechnician,dothefollowingtoremove
thepower-onpassword:
1.Turnonthecomputer.
2.WhentheThinkPadlogocomesup,immediatelypressF1.
3.TypethesupervisorpasswordtoentertheThinkPadSetupprogram.
4.SelectSecurity.
5.SelectPassword.
6.SelectPower-OnPassword.
7.TypethecurrentsupervisorpasswordintheEnterCurrentPasswordfield.thenleavetheEnter
NewPasswordfieldblank,andpressEntertwice.
8.IntheChangeshavebeensavedwindow,pressEnter.
9.PressF10tosavechangesandexittheThinkPadSetupprogram.
Howtoremovetheharddiskpassword
Attention:IfUseronlymodeisselectedandtheuserharddiskpasswordhasbeenforgottenandcannotbe
madeavailabletotheservicetechnician,neitherLenovonorLenovoauthorizedservicetechniciansprovide
anyservicestoresettheuserharddiskpasswordsortorecoverdatafromtheharddiskdrive.Toputthe
systembacktooperationalstatus,theonlyLenovoandLenovo-authorizedservicesolutionwouldbeto
replacetheharddiskdriveorsolid-statedrivewithascheduledfee.
34HardwareMaintenanceManual