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mythomson.com
- FAQ -
A black or colored dot appears on the screen !
This does not affect the performance of your device. If the problem persists,
please consult the general warranty conditions and then contact Thomson
Customer Service.
The touchpad doesn’t work !
Check that the touchpad is correctly activated using the function keys Fn +
The battery charge indicator does not light up !
Make sure that the AC charger is properly connected to an AC outlet and
the power port of the unit. If the problem persists, contact Thomson Customer
Service.
How to optimize battery life ?
To optimize the battery life, you can adjust the screen brightness, disable
Wi-Fi and Bluetooth if you are not using it and close applications you are
not using.
I lost the AC adapter !
Contact Thomson Customer Service.
The battery doesn’t work anymore !
Contact Thomson Customer Service.
The device does not emit any sound !
Check that the sound has not been disabled by using the function key Fn +
or by increasing the volume by using the function key Fn + . Make sure
that no headphones are connected to your device.
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