THOR TRG3601 - Warranty Coverage and Service Details; Warranty Coverage and Exclusions; Services Covered by Thor Group

WARRANTY
This product has been manufactured by Thor Group, 4651 E Airport Drive, Ontario, CA
91761.
Thor Group disclaims all express warranties except for the following:
This warranty applies to products purchased and located in the United States. Products
purchased or located outside this area are excluded.
The warranty does not apply to damage resulting from abuse, accident, natural disaster,
loss of electrical power to the product for any reason, alteration, outdoor use, improper
installation, and improper operation, repair or service of the product by anyone other
than an authorized Thor Group, service agency or representative.
Warranties and duration
Warranty: 2 year parts and labor.
Implied warranties terminate upon expiration of the limited warranty. Some states do not
allow limitations on how long implied warranty lasts, so the above limitation may not
apply to your implied warranty.
Thor Group will pay for:
All repair labor and cost of replacement parts found to be defective due to material and
workmanship. Service must be provided by a Thor Group Authorized Service Agency
during normal working hours.
For a Service Agency nearest you, please call 877-288-8099.
THOR GROUP WILL NOT PAY FOR:
This limited warranty does not cover:
1. Service to instruct you on how to use your cooktop to correct house wiring, replace or
repair house fuses, service to correct the installation of your cooktop.
2. Cosmetic damage, including chips, dents, scratches or other damage to the finish of
your cooktop, unless such damage results from defects in materials or workmanship
and is reported to Thor Group within 30 days from the date of purchase.
3. Costs associated with the removal from your home of your cooktop for repairs. This
cooktop is designed to be repaired in the home and only in-home service is covered
by this warranty.
4. Damage resulting from misuse, alteration, accident, abuse, fire, flood, acts of God,
improper installation, installation not in accordance with electrical, or use of
consumables or cleaning products not approved by Thor Group.
5. Service to repair or replace consumable parts. Consumable parts are not included in
the warranty coverage.
6. The removal and reinstallation of your range if it is installed in an inaccessible
location or is not installed in accordance with published installation instructions.
7. Repairs to parts or systems resulting from unauthorized modifications made to the
appliance.
8. Expenses for travel and transportation for product service if your cooktop is located in
a remote area where service by an authorized Thor Group servicer is not available.
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