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Thuraya ASCOM 21 - User Manual

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Table of Contents

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Summary

Safety Instructions

General Handling and Environmental Safety

Covers general care, temperature, flame exposure, cleaning, and vehicle safety.

Usage Restrictions and Environments

Guidelines for aircraft, hospitals, hazardous environments, and electronic devices.

Device Maintenance and Accessories Safety

Covers qualified service, batteries, accessories, and connecting devices safety.

Health Precautions (Pacemakers and Hearing Aids)

Advice for pacemaker and hearing aid users regarding mobile phone use and potential interference.

Getting Started

Introduction to Ascom 21

Overview of the satellite, GSM, and GPS capabilities of the phone.

Initial Setup and Basic Operations

Covers SIM insertion, charging, powering on/off, PIN entry, and emergency calls.

Phone Interface and Display Navigation

Explains keypad, display layout, status symbols, softkey, and menu navigation.

Advanced Menu Usage and Settings

Details quick access codes, simplified menu, manual notation, and display symbols.

Phone Number Management

Phonebook Entries

Explains how to create, manage, and use phonebook entries for contacts.

Call History Lists

Covers dialled, missed, and received call logs, including their management.

During a Call Operations

Microphone Muting and DTMF Tones

How to mute the microphone and send DTMF signals during a call.

Call Hold Functionality

Explains how to put a call on hold and return to it.

Managing Multiple Calls

Covers call waiting, accepting/rejecting waiting calls, and swapping between active calls.

Advanced Call Management

Covers making new calls, swapping, transferring, conference calls, and ending calls.

Call Diversion Management

Voice Mailbox Configuration

Steps to set up and use the voice mailbox for incoming calls.

Voice Call Diversion Types

Covers unconditional, busy, no reply, and not reachable diversion for voice calls.

Fax and Data Call Diversion

Options for diverting fax and data calls to a phone number or voicemail.

Managing Diversion Status and Clearing

How to check diversion status and clear all diversion settings.

SMS Messaging

SMS Center Setup

Prerequisite to set the SMS center number from the service provider.

SMS Composition, Sending, and Handling

Guides on writing, sending, replying, editing, forwarding, deleting, and saving SMS.

Reading and Managing SMS

How to read new, old, or saved messages, view status, and display message text.

SMS Parameter Configuration

Covers setting SMS format, delivery reports, and validity periods.

Information Broadcast

Broadcast Status Control

How to switch information broadcast services on or off.

Managing Broadcast Topics

How to insert, select, edit, and delete topics for information broadcasts.

Setting Broadcast Language

How to select the display language for received broadcasts.

Reading Broadcast Content

How to view the full content of an information broadcast message.

Security Settings

PIN, PIN2, and PUK;PUK2 Management

Covers PIN/PIN2 codes for phone and SIM security, and PUK/PUK2 for unlocking.

Security Code and Barring Code Handling

Explains security and barring codes for phone protection and network features.

Changing Security Codes

Instructions for changing PIN, PIN2, security, and barring codes.

Call Barring Operations

Details on activating, deactivating, displaying status, and clearing call barring.

Fixed Dialling Feature

Managing Fixed Dial Numbers

How to add, change, replace, and delete numbers in the fixed dial list.

Activating;Deactivating Fixed Dialling

Steps to enable or disable the fixed dialling function.

Closed User Groups

Activating and Deactivating Closed User Groups

Instructions for enabling or disabling closed user group subscriptions.

Phone and Call Settings

Personalization Settings

Setting greeting text, phone language, time, date, and time format.

Service Number and Cost Management

Storing service numbers and managing call cost settings.

Call Handling Features

Managing call waiting, redial, DTMF, send own number, and data transmission.

Device Configuration and Usage

Settings for one-touch dialling, car mode, factory reset, and LCD contrast.

Network Management

Network Operating Modes

Setting the phone to operate in GSM, SAT, or preferred mode.

Network Selection and Registration

Automatic/manual selection, preference lists, and manual SAT registration.

Sound and Alert Settings

Ringing Volume Control

Adjusting the ringing volume level for incoming calls.

Ringing Melody Configuration

Selecting melodies for voice, fax, data, alarms, high power alerting, and caller groups.

Ringing Types and Alert Tones

Setting ringing types and managing message, keypad, and warning tones.

Alarm Functions

Setting and Editing Alarms

How to set, edit, and configure alarm times, dates, and reminder messages.

Managing Alarm Status and Stopping

Turning alarms on/off, viewing details, and stopping or snoozing active alarms.

Statistics and Information

Call Duration and Cost Tracking

How to display and reset call duration and cost counters.

Remaining Credit and SIM Information

Checking remaining credit, SIM capacity, and language settings.

Device and Network Information

Displaying cell information and the phone's IMEI number.

GPS Facilities

Current Position Tracking

Displaying, saving, and sending current GPS location data.

Way Point Management

Managing saved way points: viewing, editing, sending, and deleting entries.

Location Tracking and Continuous Position

Enabling/disabling location tracking and viewing continuously updated GPS data.

Troubleshooting and Appendix

Troubleshooting Common Issues

Solutions for common problems including power, connectivity, network, and environmental issues.

Technical Specifications

Mobile Phone Hardware and Battery

Details on phone model, SIM card, GPS, battery, and charger specifications.

Call Functions and Network Services

Lists primary user services, network services, and call functions.

Call Management and Messaging Features

Specifications for call management, paging, security, cost control, and SMS.

Battery and Charger Usage

Text Input and Cursor Control

Character Input Methods

How to type characters using the keypad, including upper/lower case switching.

Cursor Movement

Explains how to move the cursor within text editor modes.

Menu System and Quick Access Codes

Simplified Menu Overview

Lists the main functions available in the simplified menu.

Standard Menu Tree Structure

Provides a hierarchical breakdown of the phone's standard menu options.

Limited Warranty

Warranty Coverage and Service Details

Outlines warranty period, coverage, exclusions, and service procedures.

Limitation of Liability and Legal Rights

Defines Ascom's liability limits and buyer's legal rights under the warranty.

Thuraya ASCOM 21 Specifications

General IconGeneral
SBASYes
Update Rate1 Hz
Acquisition Sensitivity-148 dBm
Storage Temperature-40°C to +85°C
ProtocolNMEA 0183
Satellite NetworkThuraya
Frequency BandL-Band
SMSYes
GPSYes
GNSSGPS
Accuracy2.5 m CEP
Data InterfaceRS-232

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