TieJus PG1 - User Manual

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WIRED I WIFI I WEATHERPROOF
PG1
PTZ SECURITY CAMERA
FCC ID：2A7TD-BW4
Make your life smarter and safer

Summary

Warranty and Product Support

Warranty Extension and Service Contact

Activate a 1-year warranty extension by emailing order and SN numbers; contact service via email.

Company Information Channels

Find company updates via website, Facebook, and YouTube channels.

Connection and Charging

Installation Guide

Optimal Location Selection

Choose an installation spot with an unobstructed view, good Wi-Fi signal, and ample sunlight.

Device Feedback and Reset

Voice Broadcast Status Indicators

Understand device status through voice prompts for normal start, reset, or network configuration.

Camera Reset Procedure

Press and hold the reset button for 3-5 seconds until a voice prompt confirms successful reset.

Device Setup and Connection

Download and Install the Mobile App

Scan the provided QR code to download and install the mobile application for device setup.

User Account Registration and Login

Create a new account or log in to your existing account within the mobile app.

Adding the Camera to the App

Connect the camera to the app by scanning its QR code or using manual WiFi configuration.

Device Sharing Features

Camera Functionality Overview

PTZ Controls and Presets

Control camera movement with PTZ correction and set preset positions for quick access.

Advanced Monitoring Features

Includes Night Vision, Siren, White Light, Motion Detection, and Activity Zone functions.

Caretaker Functionality

Camera automatically returns to the designated guard position if it deviates for 1 minute.

Pan, Tilt, and Zoom Control

Manual Pan and Tilt Operation

Use the on-screen joystick to manually control the camera's pan and tilt movements.

Dual Lens Zoom Capabilities

Utilize the camera's dual lens system for enhanced zoom functionality.

Power Management Modes

Understanding Power Modes

Select device modes like Sleep or Deep Sleep to optimize battery usage based on usage scenarios.

Deep Sleep Mode Benefits

Deep Sleep minimizes battery consumption; only motion detection can wake the device.

Frequently Asked Questions (FAQ)

Sharing Camera Access with Family

Generate a QR code in the app to share camera access with friends and family.

Wi-Fi Connection Troubleshooting

Resolve Wi-Fi name visibility issues by enabling location permissions on iOS devices.

Night Vision Indicator Light

Faint red lights indicate night vision is active; picture quality remains clear in darkness.

Wi-Fi Network Requirements

Requires 2.4GHz Wi-Fi, WPA2-PSK security, and a password.

Optimizing Wi-Fi Signal Strength

Maintain a connection distance of up to 150m; move camera closer to router if signal is weak.

Troubleshooting Device Failures

Restart the camera using the power button; use the reset button if it remains unresponsive.

First-Time Camera Connection Issues

Ensure camera power, 2.4GHz Wi-Fi, correct credentials, and stable network for setup.

TF Card Recognition Problems

Verify TF card format (FAT32), capacity (2-128GB), speed (Class 4+), and reinsert.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

This document describes the TieJus PG1 PTZ Security Camera, a wired/Wi-Fi, weatherproof device designed to enhance smart home security. The camera is identified by FCC ID: 2A7TD-BW4.

Function Description:

The TieJus PG1 PTZ Security Camera is designed for surveillance, offering features such as pan, tilt, and zoom (PTZ) control, motion detection, and night vision. It can be connected to a mobile application for remote monitoring and control, allowing users to view live feeds, record video, and receive alerts. The camera supports both wired and Wi-Fi connectivity and is built to be weatherproof, making it suitable for outdoor use. It also includes an alarm sound function and the ability to capture screenshots.

Important Technical Specifications:

• Connectivity: Wired and Wi-Fi (2.4GHz wireless network only; 5GHz networks are not supported).
• Power: Can be charged via a power adapter or solar panel (Type-C port).
• Storage: Supports TF cards (FAT32 format only, recommended capacity 2-128GB, Class 4 and above high-speed TF card). Cloud storage is also available.
• PTZ: Pan, tilt, and zoom capabilities.
• Night Vision: Built-in IR LED lights for clear night vision in dark environments.
• Motion Detection: Includes human shape detection and activity zone settings.
• Audio: Supports intercom functionality.
• Reset: Features a reset button for device configuration.

Usage Features:

• Easy Installation: Users are advised to choose a location with an unobstructed field of view and good Wi-Fi signal. For solar panels, a location with plenty of sunlight is recommended.
• APP Control: The camera is controlled via a dedicated mobile application. Users need to download the app by scanning a QR code, register an account, and then add the device.
• Device Connection: The camera can be added to the app by scanning a QR code on the camera or by selecting "QR code not found" and then "WiFi camera" in the app.
• Voice Broadcast Instructions: The camera provides voice prompts for various statuses:
  • "Normal start": "Network connection is successful, please open the APP to add a device."
  • "Normal reset": "The reset is complete, the device is about to restart."
  • "Abnormal reset": "Reset failed, please reset after connecting to the Internet or delete the device on the APP."
  • "QR code network configuration": "Identify broadcast ding~"
  • "Alarm broadcast": "Alarm sound."
• Camera Reset: To reset the camera, press and hold the reset button for 3-5 seconds until a voice prompt confirms "reset is complete, the device will be restarted soon."
• Device Sharing: Users can share camera access with family and friends through the app by generating a QR code. Permissions for shared users can be managed, allowing them to either view video only or also set functions.
• Monitoring Functions:
  • Super HD: For high-definition viewing.
  • Sound: Audio monitoring.
  • Intercom: Two-way communication.
  • PTZ Control: Horizontal and vertical cruise, pre-position settings, and PTZ correction.
  • Night Vision: Toggle night vision on/off.
  • Siren: Activate an alarm sound.
  • White Light: Control white light.
  • Screenshot: Capture still images.
  • Record: Manually record video.
  • Motion Detection: Configure motion detection settings, including human shape detection and activity zones.
  • Caretaker Function: If the camera deviates from its guard position for 1 minute, the gimbal automatically returns to the designated position.
• Dual Lens Zoom: The camera supports dual lens zoom functionality.
• Sleep Mode: Users can select different working modes to optimize battery usage.
  • Sleep mode: The device is usually in sleep, waking up via motion detection or app. Battery consumption is low.
  • Deep sleep mode: Only motion detection wakes up the device; the app cannot. This mode consumes the least battery power.
  • Functional Power Consumption Settings: Allows adjustment of motion detection frequency, video recording length, and human shape detection to reduce power consumption.

Maintenance Features:

• Warranty Service: A free 1-year warranty extension can be activated by sending the order number and SN number via email to Tech@tiejus.com within 30 days of receiving the camera.
• Troubleshooting (FAQ):
  • Wi-Fi Connection Issues:
    • Ensure "Location Permission" is set to "Allow while in use" on iOS 13+ devices.
    • Use 2.4GHz Wi-Fi network; 5GHz is not supported.
    • Set Wi-Fi authentication to WPA2-PSK or lower-level security with a password.
    • Place the camera close to the router if the signal is weak.
    • Ensure correct Wi-Fi account and password.
    • If QR code configuration fails, try AP network configuration (connecting to the camera's Wi-Fi hotspot and returning to the app).
    • Avoid overly complicated Wi-Fi passwords with special characters.
    • Restart the router if connection issues persist.
    • Provide the router's nameplate label if further assistance is needed.
  • Equipment Failure: Long press the power button to restart. If no response, open the USB silicone cover, long press the reset button, then long press the power button to restart.
  • TF Card Recognition Issues:
    • Check if the TF card capacity is displayed in "System Settings" > "TF Card Recording Settings" in the app.
    • Use a brand TF card, FAT32 format only.
    • Ensure the TF card is recognized by a computer.
    • Recommended capacity: 2-128GB.
    • Use a high-speed TF card (Class 4 and above).
    • Try inserting and unplugging the TF card several times.
    • Try another TF card.
    • Allow about 30 seconds for the camera to recognize the TF card after insertion.
• Customer Support: Contact Tech@tiejus.com for product service. Distributor inquiries can be sent to Distributor@tiejus.com. Further information is available on their website (www.tiejus.com), Facebook (www.facebook.com/zumimalloffice), and YouTube (www.youtube.com/@TieJus).

TieJus PG1 Specifications

General

Brand	TieJus
Model	PG1
Category	Security Camera
Language	English