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General| Brand | Time2 |
|---|---|
| Model | Sophia |
| Category | Security Camera |
| Language | English |
Instructions on preparing for setup, mentioning the need for WiFi password.
Instructions on connecting Sophia to power and the initial setup process.
Explanation of the meaning of solid red, flashing red, and solid blue indicator lights.
Instructions to open the app and select the 'Register' option.
Enter mobile phone number or email address for registration.
Enter the verification code received via SMS or email.
Create a password for the account, between 6-20 characters.
Click the '+' icon in the app to add a new device.
Choose 'Smart Camera' from the list of device types.
Ensure the device is powered on and the indicator is flashing.
Input the WiFi router password for the camera connection.
Hold the phone with the QR code up to Sophia.
Press 'I heard the beep' if Sophia chimes, or reposition if not.
Sophia establishes a connection to the Clan network.
Name the device and assign it to a room, then press Done.
Features to hear sound, select video quality, and go full screen.
Options for movement alerts, speaking through the camera, and recording footage.
Options to hear sound, view full screen, and select playback time.
Save playback footage, change playback date, and take screenshots.
Select the camera and access its settings via the icon.
Navigate to the 'Basic Feature Settings' within the camera menu.
Click on 'Audio Mode' to access audio settings.
Select 'Two-Way Audio' to activate the feature.
Press the reset button for up to 10 seconds until the camera chimes and LED flashes red.
Use the included adhesive tape to mount the camera securely.
Troubleshooting steps if the camera does not power on or show a red light.
Check the entered mobile number or email address for correctness.
Remove the protective film from the camera lens for proper scanning.
Troubleshoot WiFi connection issues, check password and 2.4GHz frequency.
Ensure app permissions and camera basic settings for audio are enabled.
Information on joining the Clan Facebook group for support and interaction.
Details on how to contact customer support via social media or website.
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