Troubleshooting Tips
If the Helios 11 is not performing as expected, try the following:
a. Confi rm that your power input is active from your breaker panel and providing 240
Volts/ 30 Amps/60 Hz to the controller.
b. Check the voltage input of your incoming cord set using a voltage test meter to verify
power is fl owing to the controller.
c. Make sure all of your connections are tight. Loose connections can cause “arcing”.
d. Then confi rm that power is active and proper at your 240 volt outlets.
e. Verify that your power cords and ballasts are functioning properly and that there are
no shorts or arching occurring.
f. Should you fi nd your circuit breaker keeps tripping, check your breakers to verify that
they are the right amperage for your application.
g. If you unplug the trigger cord set and your lights remain on, contact us immediately
for resolution.
h. Still having problems with your Helios 11? Please contact our Technical Service
Representative to assist you further.
Controller Specifi cations:
• Size = 8”H x 6”W x 4”D
• Weight = 3.5 lbs.
• Voltage Input = 240 VAC
• Voltage Output = 240 VAC
*Relay Coil Voltage = 120 Volts
• Maximum Amperage = 30 Amps
*Maximum Wattage = 4000 Watts (1000 watts per outlet)
• Hertz = 60Hz
* Receptacle Type: Accepts NEMA 6-15R and 5-15R cord sets
*Electrical Relay Operations = 100,000 Cycles
• RoHS compliant = Yes
• Storage Temperature = 32°F (0°C) to 135°F (57°C)
• Operating Temperature = 40°F (5°C) to 125°F (52°C)
Installation Example
Controlling a Light Bank
120 Volt
to 120 Volt
Trigger
Titan Apollo
24 HR
Timer
to 30 Amp
Power Source
240 Volts
to 240 Volt Ballast
to 240 Volt Ballast
Sun System
R
Sun System
R
to 240 Volt Ballast
to 240 Volt Ballast
Helios 11
240 Volt
Sun System
R
Sun System
R
to 120 Volt
Trigger
Inside Unit
Heavy Duty
Contactor Relay #1
Romex
Clamp
30 Amp
Power Input
10/2 with ground
167ºF (75ºC)
Ground
Lug
240 Volt Only
Power Inputs
Input #1
120 VAC
Input #2
120 VAC
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