Q: Suction mount cannot attach on windshield well?
A: 1. Please clean the windscreen where attaching with a glass
cleaning wipe. Removed the protective film, If it does not
work, warming your windscreen then try it again.
2.Please soak suction mount to warm water for a moment.
If it is still not working, we are glad to send a new suction 3.
mount to you, please contact us (support@toguard.cc)
to get a replacement.
Q: Without external power supply, the camera only
lasts very short time, or it just can’t turn on.
A: The built-in battery is very small for safety reasons, not
designed to work alone, so please keep it connected to
external power supply.
15
Q: If the video played on the computer is somehow
not fluent or jammed.
A: 1.Try to play the video with other video players, like : Potplayer
or VLCplayer.
2.Format your Micro SD card in the camera.
3.Run speed test on the memory card to make sure the
memory card fits the requirement: Write Speed is over 10MB/S.
Q: There are stripes interference in the image.
There should be wrong light frequency.
A: According to the local main frequency, make the appropriate
settings 50HZ or 60HZ.
Q: When connect the camera with PC by USB cable,
it will show "Mass Storage" and "PC Camera",
I can not do any thing.
A: In this situation, you can directly playbck video on PC. If you
want to operate camera, please connect it with cigarette
lighter by car charger we provided.
To Next Page
