Topdon Phoenix Plus 2 - Faq

38
Q: The tablet cannot be turned on after being fully charged.
Q: Why can't I register?
A:
A:
FAQ
Possible Cause
Possible Cause
The tablet has been standby for too
long, and the battery drains.
The tablet isn’t connected to a network.
Problem of the Charger.
There is no verification code in the
email box.
Server problem.
Charge it for over 2 hours before
turning it on.
Make sure the network is stable.
Please contact the dealer or TOPDON
after-sale service for timely support.
Check if the email address is valid
and resend the code.
Server maintenance. Please try again
later.
Solution
Solution
Q: There is no power in the MDCI dongle after connecting to the vehicle’s DLC port.
A:
Possible Cause
Poor contact of the MDCI dongle.
Poor contact of vehicle’s DLC port.
Voltage of the vehicle battery is too low.
A fuse is blown.
Unplug the MDCI dongle and then plug it
in again.
Unplug the MDCI dongle and then plug it
in again.
•
Recharge the vehicle battery.
•
Replace the vehicle battery if it
is damaged.
Check the fuse of the OBD module.
Solution