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Q: The MDCI dongle is missing.
A: Please contact the dealer or TOPDON after-sale service for timely support.
Q: Diagnostic software error.
A: Tap “Feedback” to send speci c problems to us for technical support.
Tap the vehicle software icon and hold it to uninstall the corresponding software. Then
enter the upgrade center to download and install a new version.
Q: The downloaded diagnostic software is inconsistent with the serial number.
A: The wrong MDCI dongle was selected.
Enter the “User Info” -> “Phoenix MDCI” -> select the correct MDCI dongle.
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