Washroom Dispenser Service and Parts Manual
Tork Intuition Hand Towel Roll Dispenser
309605 Revision Date: 10-8-12
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Tork Intuition Battery Life Tips
• Purchase good quality, name brand replacement batteries. You usually get what you pay for.
• Don’t mix batteries. Never mix brand names or used batteries with new. Always install a new set of
three when changing batteries.
• Write the install date on new batteries before placing them in the dispenser. People are amazed at
how long batteries are actually in a dispenser when they go to replace dead batteries.
• Keep stock in a secure location. Sometimes battery consumption is not the dispenser it’s staff that
need batteries at home!
• Keep a record. If a dispenser seems to be using batteries too often or too fast, place a sticker
inside the cover and write down the dates on that sticker when replacing the batteries. This will give
a life history for each dispenser.
• Don’t use paper rolls that are not in spec. Sometimes paper rolls can come in too wide. This is
rare, but it can happen. Paper rolls that are too wide dramatically increase drag on the system,
draining batteries much faster. If there is one case of paper with bad rolls, it can eat a set of
batteries in short order, depending on usage/volume of the dispenser. Paper rolls should not
measure wider than 7.79”.
• Straighten any cores that are out of round when loading the dispenser. A round core on the paper
means smoother dispensing and longer battery life.
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