Toro 21357 - Troubleshooting

Troubleshooting
Performonlythestepsdescribedintheseinstructions.Allfurtherinspection,maintenance,andrepairwork
mustbeperformedbyanauthorizedservicecenterorasimilarlyqualiedspecialistifyoucannotsolvethe
problemyourself.
Problem
PossibleCauseCorrectiveAction
1.Thebatteryisnotfullyinstalledinthe
machine.
1.Removeandthenreplacethebattery
intothemachine,makingsurethatitis
fullyinstalledandlatched.
2.Thebatterypackisnotcharged.
2.Removethebatterypackfromthe
machineandchargeit.
3.Thebatterypackisdamaged.3.Replacethebatterypack.
Themachinedoesnotstart.
4.Thereisanotherelectricalproblem
withthemachine.
4.ContactanAuthorizedServiceDealer.
1.Thereismoistureontheleadsofthe
batterypack.
1.Allowthebatterypacktodryorwipeit
dry.
Themachinedoesnotrunordoesnotrun
continuously.
2.Thebatteryisnotfullyinstalledintothe
tool.
2.Removeandthenreplacethebattery
intothetoolmakingsurethatitisfully
installedandlatched.
1.Thebatterypackchargecapacityis
toolow.
1.Removethebatterypackfromthe
machineandfullychargethebattery
pack.
Themachinedoesnotreachfullpower.
2.Theairventsareblocked.
2.Cleantheairvents.
1.Thebatterypackisoverorunderthe
appropriatetemperaturerange.
1.Movethebatterypacktoaplace
whereitisdryandthetemperatureis
between5°C(41°F)and40°C(104°F).
Thebatterypackloseschargequickly.
2.Themachineisoverloaded
2.Cutthegrassatahigherheightofcut
orwalkataslowerpacewhilemowing.
1.Thebatterychargerisoverorunder
theappropriatetemperaturerange.
1.Unplugthebatterychargerandmove
ittoaplacewhereitisdryandthe
temperatureisbetween5°C(41°F)
and40°C(104°F).
Thebatterychargerisnotworking.
2.Theoutletthatthebatterychargeris
pluggedintodoesnothavepower.
2.Contactyourlicensedelectricianto
repairtheoutlet.
Themachinedoesnotself-propel.
1.Theself-propeldrivecableisoutof
adjustmentorisdamaged.
1.Adjusttheself-propeldrivecable.
Replacethecableifnecessary.
TheLEDindicatorlightonthebattery
chargerisred.
1.Thebatterychargerand/orbattery
packisoverorundertheappropriate
temperaturerange.
1.Unplugthebatterychargerandmove
thebatterychargerandbatterypack
toaplacewhereitisdryandthe
temperatureisbetween5°C(41°F)
and40°C(104°F).
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