Toro PowerPlex 51880 - Troubleshooting Common Issues; Motor and Chain Problems; Brake and Cutting Issues; Oil and Battery Charge Issues

Troubleshooting
Performonlythestepsdescribedintheseinstructions.Allfurtherinspection,maintenance,andrepairwork
mustbeperformedbyanauthorizedservicecenterorasimilarlyqualiedspecialistifyoucannotsolvethe
problemyourself.
Problem
PossibleCauseCorrectiveAction
1.Thechainbrakeisengaged.1.Disengagethechainbrakebymoving
thechainbrakerearward.
2.Thebatterypackislowoncharge.
2.Chargethebatterypack.
3.Thebatterypackisnotfullyseated.
3.Ensurethatthebatterypackisinserted
allthewayintothehousing.
4.Thebatterypackistoohot.4.Allowthebatterypacktocool.
5.Thebatterypackhasexceededhigh
amperagelimits.
5.Releasethetrigger,thenpressthe
triggerswitch.
Themotordoesnotrunorruns
intermittently.
6.Thereisdebrisunderthecover.6.Removethecoverandcleanoutany
debris.
Themotorruns,butthechaindoesnot
rotate.
1.Thechainisnotproperlyseatedonthe
drivesprocket.
1.Installthechainandensurethatthe
linksareproperlyseatedinthedrive
sprocket.
Thechainbrakedoesnotengage.
1.Thereisachainbrakemalfunction.
1.Immediatelytakethechainsawtoa
AuthorizedServiceDealer.
1.Thechainisnottensionedcorrectly.
1.Setthepropertensiononthechain.
2.Thechainisdull.2.Replacethechain.
3.Thechainisinstalledbackward.3.Installthechaincorrectly.
Thechainsawdoesnotproperlycut.
4.Thechainisdry.
4.Checktheoillevel.
1.Theoilportisplugged.
1.Cleanoutdebrisfromtheoilport.
2.Theoilgrooveintheguidebaris
plugged.
2.Cleanoutdebrisinthebar.
Thechainoilisnotlubricatingproperly.
3.Thestrainerintheoiltankisplugged
(ifequipped).
3.Cleandebrisoutofthestrainerinthe
oiltank(ifequipped).
Thebatterypackloseschargequickly.1.Thebatterypackisoverorunderthe
appropriatetemperaturerange.
1.Movethebatterypacktoaplace
whereitisdryandthetemperatureis
between0°C(32°F)and40°C(104°F).
1.Thebatterychargerisoverorunder
theappropriatetemperaturerange.
1.Unplugthebatterychargerandmove
ittoaplacewhereitisdryandthe
temperatureisbetween0°C(32°F)
and40°C(104°F).
Thebatterychargerisnotworking.
2.Theoutletthatthebatterychargeris
pluggedintodoesnothavepower.
2.Contactyourlicensedelectricianto
repairtheoutlet.
1.Thereismoistureontheleadsofthe
batterypack.
1.Allowthebatterypacktodryorwipeit
dry.
Thechainsawdoesnotrunorrun
continuously.
2.Thebatterypackisnotfullyinstalled
intothechainsaw.
2.Removeandthenreplacethebattery
packintothechainsawmakingsure
thatitisfullyinstalledandlatched.
Thebatterypackshowsonly3LED
indicatorsafteronlyafewsecondsof
usingafullychargedbattery.
1.Thisisanormaloccurrence.
1.Shutoffthetoolandpressthe
battery-charge-indicatorbuttonorthe
removethebatteryfromthetoolto
displaytheactualbatterycharge.
All4LEDindicatorsareblinkingon
thebatterypackafteryoupressthe
battery-charge-indicatorbuttononthe
batterypackandthecurrentcharge
displays(whenthebatterypackisnotin
use).
1.Thebatterypackisoverorunderthe
appropriatetemperaturerange.
1.Movethebatterypacktoaplace
whereitisdryandthetemperatureis
between0°C(32°F)and40°C(104°F).
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