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Troubleshooting
HDMI® problems
HDMI
®
problems
HDMI
®
cables.
Ensure that HDMI
®
cables with the ( ) Logo are used, see
“Connecting an HDMI® or DVI device to the HDMI® input” on
page 27.
Legacy HDMI
®
sources.
Some legacy HDMI
®
sources may not work properly with the latest
HDMI
®
TV products due to new standard adoption.
Media Player problems
Ensure that the devices (Display and Server) are connected
correctly.
Incorrect functionality may occur when using a USB HUB
connection.
Photo files that were processed and edited using the computer’s
application software may not be viewable.
The TV may select one format automatically and play it when
contents that support two or more formats are played.
Confirm that the contents of the USB storage device are in formats
that are supported by this TV, see “Using the Media Player” on
page 96.
If the problem persists after trying the solutions
In the U.S., visit TAIS Consumer Solutions on the web at
www.support.toshiba.com or call 1-800-631-3811.
In Canada, locate the nearest Toshiba authorized service depot.
Visit www.toshiba.ca; click “Home Entertainment,” and then click
“Support.”
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