8.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Messages 61
CHECKING THE EQUIPMENT STATUS WITH TopAccess
Paper Misfeed in Automatic Duplexing Unit - Please
Clear Paper Path.
Refer to the guidance on the touch panel to remove
misfed paper.
Paper Insertion Misfeed - Please Clear Paper Path. Refer to the guidance on the touch panel to remove
misfed paper.
Paper Misfeed in Printer - Please Clear Paper Path. Refer to the guidance on the touch panel to remove
misfed paper.
Paper Misfeed in Finisher - Please Clear Paper Path. Refer to the Hardware Troubleshooting Guide to
remove the paper.
Used Toner Container Full - Please Replace. Refer to the Hardware Troubleshooting Guide to
replace the waste toner box.
Staple Empty - Please Set Staple Cartridge Refer to the Hardware Troubleshooting Guide to refill
with staples.
Open the front cover, and clean the slit glass and main
charger.
Clean the slit glass and the main chargers.
Toner Not Recognized - Please Check Toner. Check and adjust the toner bottle.
Black Toner Empty - Please Install New Toner Cartridge. Refer to the Hardware Troubleshooting Guide to
replace the black toner cartridge.
Cyan Toner Empty - Please Install New Toner Cartridge. Refer to the Hardware Troubleshooting Guide to
replace the cyan toner cartridge.
Magenta Toner Empty - Please Install New Toner
Cartridge.
Refer to the Hardware Troubleshooting Guide to
replace the magenta toner cartridge.
Yellow Toner Empty - Please Install New Toner
Cartridge.
Refer to the Hardware Troubleshooting Guide to
replace the yellow toner cartridge.
Erasable Blue Toner Empty - Please Install New Toner
Cartridge.
Refer to the Hardware Troubleshooting Guide to
replace the erasable blue toner cartridge.
Black Toner Near Empty - Please Prepare New Toner
Cartridge.
Prepare the new toner cartridge.
Cyan Toner Near Empty - Please Prepare New Toner
Cartridge.
Prepare the new toner cartridge.
Magenta Toner Near Empty - Please Prepare New Toner
Cartridge.
Prepare the new toner cartridge.
Yellow Toner Near Empty - Please Prepare New Toner
Cartridge.
Prepare the new toner cartridge.
Erasable Blue Toner Near Empty - Please Prepare New
Toner Cartridge.
Prepare the new toner cartridge.
Confirm waste toner bottle is attached and close waste
toner bottle cover.
Confirm the waste toner box is securely attached and
close the waste toner box cover.
Close duplexing unit cover Close the duplexing unit cover.
Close receiving tray low cover Close the low cover of the receiving tray.
Prepare new waste toner box Prepare a new waste toner box.
Fatal Error - Please Contact Service Technician. Contact your service representative.
Main Motor Error - Please Contact Service Technician. Contact your service representative.
Printer Input Error. Contact your service representative.
Scanner Error - Please Contact Service Technician. Contact your service representative.
Fuser Error - Please Contact Service Technician. Contact your service representative.
TopAccess Message Corrective Action
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