8.CHECKING THE EQUIPMENT STATUS WITH TopAccess
72 Error Codes
2A51
Power failure occurred Make sure that the power cable is connected
properly and is inserted securely. Resend the
job.
2A60
Authentication for WS Scan failed When Fax & Scan of Windows is used with the
WIA driver, check if the user name for the login
is registered. When the control panel or EWB
of the equipment is used, check if the user
name for the login is registered.
2A70
Insufficient permission to execute Remote
Scan
Check if the user is authorized to perform this
job.
2A71
Insufficient permission to execute WS Scan Check if the user is authorized to perform this
job.
2A72
Insufficient permission to access e-Filing box
using scan utility
Check if the user is authorized to perform this
job.
2A73
The user who attempted to export or import
the address book has no permission
Check if the user is authorized to perform the
operation.
Store to e-Filing
2B11
Job status failed Turn the power OFF and then back ON. Perform
the job again. If the error still persists, contact
your service representative.
2B20
Failure to access file Turn the power OFF and then back ON. Perform
the job again. If the error still persists, contact
your service representative.
2B30
Insufficient disk space Delete unnecessary documents in e-Filing and
try again.
2B31
Failure to access Electronic Filing Turn the power OFF and then back ON. Retry
the job in error. A folder with the same name as
an already existing document in the box cannot
be created. Retry by changing the folder name.
Delete the specified e-Filing or folder and reset
them. If the specified e-Filing or folder cannot
be deleted, contact your service
representative.
2B50
Failure to process image Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
2B51
Failure to process print image Make sure that the Function List can be printed
out. Try printing again. If the error still persists,
contact your service representative.
2B71
The storage period of e-Filing documents will
expire
Check whether any necessary documents are
stored in e-Filing. The documents will be
deleted in a few days.
2B80
The internal storage device for storing e-Filing
data is running out of space.
Delete all unnecessary documents in e-Filing.
2B90
Insufficient memory Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
Error Code Problem Description Corrective Action
To Next Page
Loading...
