8.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Codes 63
CHECKING THE EQUIPMENT STATUS WITH TopAccess
4221
Private-print-only error Jobs other than Private printing cannot be printed. Perform
Private printing.
4243 No license error Install the license for Multi Station Print.
4244 Function disabled error Enable the Multi Station Print function with TopAccess.
4245
OCR function is not
enabled
Install the OCR license.
4311
No authority to execute a
job
The user has not been authorized to perform this operation. Ask
your administrator.
4312
Not authorized to store a
file
The user has not been authorized to perform this operation. Ask
your administrator.
4313
Not authorized to store in
e-Filing
The user has not been authorized to perform this operation. Ask
your administrator.
4314
Not authorized to send a
Fax/iFax
The user has not been authorized to perform this operation. Ask
your administrator.
4321
Not authorized to perform
printing in the specified
setting
The user has not been authorized to perform this operation. Ask
your administrator.
4411
Image data generation
failure
Check if the file to be printed is broken. Perform printing again or
use another printer driver.
4412
Double-sign encoding error A double-sign encoding error occurred because the PDF file is
encrypted in unsupported script. Printing the file in this function is
impossible.
4511
Connection timeout After checking the communication environment, reattempt the
communications.
4521
Reach the max number of
connections
Wait for a while and reattempt the communications.
4522
Registered print job
number reached to limit at
data reception
Wait for a while and reattempt the communications.
4523
Internal storage device full
at data reception
A job reception is limited since the internal storage device does
not have enough space. After deleting unnecessary data in the
internal storage device, perform a job.
4611
Font download failure Since the available number of fonts is exceeded, the font cannot
be registered. Delete at least one font.
4612
Font download failure Since there is no space in internal storage device, the font cannot
be registered. Delete at least one font.
4613
Font download failure Since an error has occurred, the font cannot be registered.
Perform downloading again or regenerate the font data first.
4621
Downloaded font deletion
failure
Check if the font to be deleted is registered.
4721 Connection error of Multi
Station Print (Invalid
combination of the ROM
version)
Contact your service representative.
4F10
Print failure Perform the printing again. If the error still persists, turn the power
OFF and then back ON, and perform the printing again. If the error
still persists, contact your service representative.
Error Code Problem Description Corrective Action