6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network...............................................................................92
Cannot locate the equipment in the network........................................................................................................92
Cannot locate the equipment with Local Discovery..............................................................................................93
Equipment does not respond to ping command...................................................................................................94
LDAP Search and Authentication Problems........................................................................95
Network shutdown occurs or touch panel disabled after LDAP search................................................................95
LDAP authentication takes a long time.................................................................................................................95
Printing Problems (Network Related)...................................................................................96
SMB print in a Windows operating system environment......................................................................................96
Raw TCP or LPR print in a Windows operating system environment ..................................................................96
IPP print in a Windows operating system environment ........................................................................................97
Novell print in a NetWare environment.................................................................................................................97
Macintosh environment ........................................................................................................................................98
UNIX/Linux environment ......................................................................................................................................98
Network Fax (N/W-Fax) Driver Problems .............................................................................99
N/W-Fax Driver Installation Error Messages ........................................................................................................99
N/W-Fax Driver General Errors ..........................................................................................................................100
Client Software Authentication Problems..........................................................................101
Cannot log in using client software.....................................................................................................................101