1.TROUBLESHOOTING FOR THE HARDWARE
14 Messages Displayed on the Touch Panel
Ready (Check Stapler) Staples in the stapler of the
finisher have almost run out or
have actually done so.
Replace the staple case of the finisher if
stapling is not performed for an output
document even though the stapling function
has been selected.
P.65 “Refilling With Staples”
Ready (Hole Punch Dust Bin is
Full)
Hole punch dust bin is full of
paper punchings.
Remove the paper punchings.
P.69 “Cleaning the Hole Punch Dust Bin”
Ready (Finisher Full) The receiving tray of the finisher
is full of paper.
Remove the paper from the receiving tray of
the finisher.
Ready (Inner Tray Full) The exit tray of the equipment is
full of paper.
Remove the paper from the exit tray of the
equipment.
Cannot copy
Check Department Counter
The number of originals to be
scanned has exceeded the limit
specified with the department
code during scanning.
Ask your administrator for details of setting
the limit for the number of copies.
Add paper No paper is left in a drawer or on
the bypass tray.
Set paper in the drawer or on the bypass tray.
The touch panel indicates which drawer (or
the bypass tray) has no paper.
To set paper, refer to the Copying Guide.
Call for Service The equipment requires
adjusting by a service
technician.
Contact your service representative with the
error code displayed on the right side of the
touch panel.
Never attempt to repair, disassemble or
modify the equipment by yourself.
You could cause a fire or get an electric shock.
Always contact your service representative
for maintenance or repair of the internal parts
of the equipment.
Examine stapler in the saddle
Stitch unit
Staple jam has occurred in the
stapler of the saddle stitch unit.
Remove the jammed staples.
P.53 “Saddle Stitch unit”
Check staple cartridge in the
saddle stitch unit
Staples in the stapler of the
saddle stitch unit have almost
run out or have actually done
so.
Replace the staple case of the saddle stitch
unit if stapling is not performed for an output
document even though the stapling function
has been selected.
P.66 “Saddle Stitch unit”
Check staple cartridge Staples in the stapler of the
finisher have almost run out or
have actually done so.
Replace the staple case of the finisher if
stapling is not performed for an output
document even though the stapling function
has been selected.
P.65 “Refilling With Staples”
Examine Stapler Staple jam has occurred in the
stapler of the finisher.
Remove the jammed staples.
P.51 “Clearing a Staple Jam”
Saving energy - press Energy
Saver button.
The equipment has entered into
the energy saving mode since it
has not been used for a certain
time.
Press [ENERGY SAVER] button to clear the
energy saving mode.
Message Problem Description Corrective Action
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