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ERROR CODE and TROUBLESHOOTING
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[5030] TOSHIBA Remote monitoring system error (HTTP communication error)
[50FF] TOSHIBA Remote monitoring system error (eBR2 internal error)
[5110] Toner cartridge detection error
[5BD0] Power failure during restoration
[5C10] FAX Unit attachment error
Classification Error item
Communication error with external
application
An error in the HTTP communication
Check item Measures
Setting • Check the URL for communication.
• Check that the valid IP address is assigned to connect to
the server.
Classification Error item
MFP internal error A fatal error occurred in the MFP
Check item Measures
Setting Restart the MFP, and then try again.
Classification Error item
TopAccess related error
Check item Measures
Setting • Check if the toner cartridge is installed properly.
• Check if the toner cartridge detection sensor operates
properly.
Classification Error item
TopAccess related error
Check item Measures
Setting • Check if the power cable is connected properly and is
inserted securely.
• Check if the power voltage is unstable.
• Reattempt the restoration of the database (Address Book,
templates, F-code (Mailbox) or user information).
Replace parts Remarks
Classification Error item
TopAccess related error