e-STUDIO5540C/6540C/6550C/5560C/6560C/6570C © 2011 - 2014 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE and TROUBLESHOOTING
8 - 4
8.2 Error Code List
The following error codes is displayed at the upper right of the screen when the “CLEAR PAPER” or
“CALL SERVICE” symbol is blinking.
8.2.1 Jam
Error code Classification Contents Troubleshooting
E010 Paper transport jam Jam not reaching the fuser transport sensor
The paper which has passed through the
fuser unit does not reach the fuser transport
sensor.
P. 8-48
E011 Other paper jam Transfer belt paper-clinging jam: The paper
after the 2nd transfer is clinging to the
transfer belt, or a paper jam occurred
between the registration roller and the
paper clinging detection sensor.
P. 8-64
E020 Paper transport jam Stop jam at the fuser transport sensor: The
trailing edge of the paper does not pass the
fuser transport sensor after its leading edge
has reached this sensor.
P. 8-49
E030 Other paper jam Power-ON jam: The paper is remaining on
the paper transport path when power is
turned ON.
P. 8-49
E061 Incorrect paper size setting for 1st drawer:
The size of paper in the 1st drawer differs
from size setting of the equipment.
P. 8-66
E062 Incorrect paper size setting for 2nd drawer:
The size of paper in the 2nd drawer differs
from size setting of the equipment.
P. 8-66
E063 Incorrect paper size setting for 3rd drawer:
The size of paper in the 3rd drawer differs
from size setting of the equipment.
P. 8-66
E064 Incorrect paper size setting for 4th drawer:
The size of paper in the 4th drawer differs
from size setting of the equipment.
P. 8-66
E065 Incorrect paper size setting for bypass tray:
The size of paper in the bypass tray differs
from size setting of the equipment.
P. 8-66
E071 1st drawer media type mis-setting jam: The
media type setting of the 1st drawer is
incorrect.
P. 8-67
E072 2nd drawer media type mis-setting jam:
The media type setting of the 2nd drawer is
incorrect.
P. 8-67
E073 3rd drawer media type mis-setting jam: The
media type setting of the 3rd drawer is
incorrect.
P. 8-67
E074 4th drawer media type mis-setting jam: The
media type setting of the 4th drawer is
incorrect.
P. 8-67
E075 Option LCF media type mis-setting jam:
The media type setting of the option LCF is
incorrect.
P. 8-67
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