Toshiba e-STUDIO656 Troubleshooting Guide

CONTENTS 3
CONTENTS
Preface....................................................................................................................................... 1
Chapter 1 TROUBLESHOOTING FOR THE HARDWARE
When This Screen Is Displayed .............................................................................................. 8
Messages Displayed on the Touch Panel ............................................................................ 10
Clearing a Paper Misfeed....................................................................................................... 13
Locating a paper misfeed .................................................................................................... 13
Clearing a paper misfeed .................................................................................................... 14
Paper misfeed in the Reversing Automatic Document Feeder (Lower) .............................. 15
Paper misfeed in the Reversing Automatic Document Feeder (Upper) .............................. 16
Paper misfeed in the drawers.............................................................................................. 17
Paper misfeed in the drawer of the tandem large capacity feeder ...................................... 18
Paper misfeed in the bypass tray ........................................................................................ 18
Paper misfeed in the External Large Capacity Feeder (optional)........................................ 19
Paper misfeed in the Finisher, Hole Punch Unit and Inserter (all optional)......................... 20
Paper misfeed inside of the equipment ............................................................................... 25
Clearing paper misfeeds caused by a wrong paper size setting ......................................... 29
Clearing a Staple Jam ............................................................................................................ 34
Staple jam in the Finisher MJ-1027 / Saddle Stitch Finisher MJ-1028................................ 34
Staple jam in the Saddle Stitch Finisher MJ-1029............................................................... 35
Staple jam in the saddle stitch unit...................................................................................... 37
Replacing a Toner Cartridge ................................................................................................. 40
Replacing a “Near Empty” toner cartridge........................................................................... 43
Refilling With Staples............................................................................................................. 45
Refilling Finisher MJ-1027 / Saddle Stitch Finisher MJ-1028 staples.................................. 45
Refilling Saddle Stitch Finisher MJ-1029 staples ................................................................ 46
Refilling saddle stitch unit staples........................................................................................ 48
Cleaning the Hole Punch Dust Bin ....................................................................................... 50
Chapter 2 TROUBLESHOOTING FOR COPYING
Copying Problems.................................................................................................................. 52
Chapter 3 TROUBLESHOOTING FOR PRINTING
Print Job Problems................................................................................................................. 56
Clearing print job errors.......................................................................................................56
Cannot remember the document password for a Private Print job...................................... 57
Printing a document including many graphics takes time.................................................... 57
Printer Driver Problems .........................................................................................................58
Cannot print (port setting problems).................................................................................... 58
Cannot print (SNMP Community Name problems).............................................................. 58
Command line options not processed ................................................................................. 58
Retrieval of printer configuration failed................................................................................ 59
Cannot change settings on the [Device Settings] tab.......................................................... 59
Network Connection Problems ............................................................................................. 60
Cannot print with the equipment (network connection problems)........................................ 60
Cannot print with SMB print................................................................................................. 60
Cannot print properly with AppleTalk print........................................................................... 60

Toshiba e-STUDIO656 Specifications

General

Brand	Toshiba
Model	e-STUDIO656
Category	All in One Printer
Language	English