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Chapter 6
If Something Goes
Wrong
Some problems you may encounter when using your device
are relatively easy to identify and solve. Others may require
help from your network administrator or the manufacturer of
the software program.
This chapter aims to help you solve many problems by
yourself. It covers the problems you are most likely to
encounter.
If all else fails, contact Toshiba. You will find information on
Toshiba’s support services at the end of this chapter.
Problems that are easy to fix
Your program or application stops responding.
The operating system allows for the use of both
applications (“Apps” used with the Windows
®
“Modern
UI”) and programs (used in the traditional Windows
®
desktop environment). For the purpose of simplifying the
information we will use the terms interchangeably in this
chapter.
If you are working in a program that suddenly freezes,
chances are the program has stopped responding. You can
exit the program without shutting down the operating system
or closing other programs.
NOTE
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